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Extra Space Storage
- Self Storage
- Melrose Park, IL
About this business
Store your belongings at Extra Space Storage on 8311 W North Ave in Melrose Park, IL today! Our large selection of storage units, manager living on site, exceptional security, covered loading bay, multiple entrance/exit gates, wide drive isles, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set... read more
Location details
8311 W North Ave, Melrose Park, IL, 60160, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:30 a.m. to 6:00 p.m. | |
| Sun | 09:00 a.m. to 5:30 p.m. |
I shopped online and found the largest (30 x 10) unit for the most reasonable price. Moving from a house to an apartment for approx 2 years while building new home. After reserving it online, Melanie called me and we set up an appt for the next day. She was so helpful, personable, professional and didn't lose it when she found her internet had crashed when she was showing me the property which left her without work phones or computers. Melanie handled it with grace, and when all the regular tactics didn't fix it, called the ... read more
Very good customer service. Jeannie and Melanie were very helpful showing me my storage unit and answering any questions I had. Just one downside. I believe this facility is in need of carts to help customers move belongings around. Other than that amazing.
I had to phone in a billing question and the staff is so professional and responsive. I also got the information the same day as the lady who took care of me told me she would. The storage space is clean. In a good parking area. And indoors. I have felt positive about the level of service and have been with the storage before when it was still menards and transitioned into extra space storage. Would recommend.
VERY DISAPPOINTING. Bait and switch, doubled rates within a few months. Security entrance gate constantly broken. The follow up was to offer me less than double but without stating amount. Don't trust this company. Staff is nice but ownership has shady pricing in my opinion. How do you budget when after 4 months they double? Btw security gate still broken, unsafe. I vote no to Extra Space!!!
They were so helpful over the phone even when I was having connection issues. The woman who had helped me was Genie, if I heard correctly. She was the sweetest and was very helpful with setting up my account!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 97 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.