Extra Space Storage

Angel Jones 

on Google

4 weeks ago

From the front desk to the remote call center the team here was absolutely wonderful. I called early on a Sunday morning for a same day storage move-in and they accommodated me quickly and seamlessly. When I called in, I was speaking to a call center rep and she was absolutely delightful at 7 AM on a Sunday morning. She answered all of my questions and she maneuvered and adjusted I received exactly what I needed. Her expertise wasn’t capable. She knew my area better than I did and shifted me to a storage location that was ac... read more

TheExcalibur 

on Google

3 weeks ago

This is my first time ever using a storage unit. I was having a hard time deciding which unit size I needed, but Orion was exceptionally helpful. They were clearly very familiar with the available spaces, which made my choice much easier. I also had far too many questions, but they were very pleasant and handled every single one with patience. They even made sure to show me the fastest route to my unit, and when I asked for their opinion on how to tie down my furniture, Orion happily jumped in to help me fix it! As a side no... read more

J C 

on Google

2 weeks ago

The units are not climate control. They will advertise as such but do not put your items here. We just moved here two weeks ago and got the storage unit because we didn't want our items getting damaged and I've kept the thermometer inside the unit that's digital and it tracks the temperature. It's only 40°. All of our items are going to be ruined that need to be climate controlled. They told me that it's cold outside and I said well that's what an HVAC unit is for and that's what climate control means meaning you turn up the... read more

Venus Poindexter 

on Google

2 months ago

My interactions with Deborah at Your Sheldon Rd., Plymouth, MI location was very pleasant. Deborah is very knowledgeable, friendly, provided detail information regarding the storage rental at extra space, and was able to answer all of my questions. After our conversation, I was comfortable with my decision to rent from Extra Space Storage. Good customer service is hard to come across these days and great customer service is rare, Deborah provided both, I appreciate her. 

Amanda B 

on Google

a month ago

Orion was very helpful on the day we arrived with our box truck! He quickly changed our unit to a larger size and gave great instructions. We found a clean storage space, and the elevator and carts were very much appreciated.