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Extra Space Storage
- Self Storage
- Mahopac, NY
About this business
Location details
106 Route 6, Mahopac, NY, 10541, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Everyone at this location was so helpful and accommodating. I highly recommend them for your storage needs.
Business response:
Thank you for your wonderful review, Gail! We're so glad to hear that everyone at our Extra Space Storage location was helpful and accommodating. We appreciate your high recommendation for storage needs and are pleased to know you had a positive experience. We look forward to serving you again.
Wouldn't recommend to my worst enemy. Where do I start. Let's start with their guy nick in the office. Someone should drug test that guy holy sh it. Sweating bullets constantly gives you the runaround has NO BUSINESS managing that place. He rents you a unit with a huge pipe across the middle when the place was 90% empty. Then they'll call you to tell you they gotta have random guys in your unit to replace the lock so you should take off work to be there to monitor your stuff since there aren't any cameras in the hallways ne... read more
Business response:
We sincerely apologize for falling short of the experience you deserved, and we truly appreciate you taking the time to share such detailed feedback with us. We are deeply sorry to hear about the multiple issues you encountered during your time with us, including the concerns regarding your unit, the pricing structure, the water damage, and the overall experience you had in our office. This is absolutely not the level of service we want any of our customers to experience, and we take all of these matters very seriously. We w... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 75 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 5:30 p.m.