FAIRWINDS Credit Union

Pamela N. 

on Yelp

7 months ago

Michael was very helpful on my concerns and answered all my questions. I got pre approved on the transaction that I was looking for. I would recommend to all my friends and relatives to ask for Michael from all theirs needs from Fairwinds He has an excellent customer service 

Sherry M. 

on Yelp

11 months ago

Michael Taasan at the Metro West branch continues to go above and beyond to assist with all my banking needs. My parents are elderly so I've had to set up multiple accounts for them (Qualified Income Trusts as well as Burial Accounts) and he's been very helpful and responsive. Recently, I've had issues with the timing of their Social Security deposits and he's addressed that as well. Michael truly cares about members and goes the extra effort to make sure everything goes as planned. He's made it so much easier for me to ... read more

Jennifer J. 

on Yelp

a year ago

Jennifer at the Metro West branch offered great service to my dad and I while trying to navigate changes for my mother. Freindly professional service. She made it so easy and stress free. Wish all bankers were this easy to deal with. I highly recommend her. 

Erika G. 

on Yelp

6 years ago

Excellent customer service . I came in to open an account a ND had no idea the bank closed at 4pm. I entered about 3:54,but Ariel didn't turn me away she handled my new account personally. She was professional, polite and efficient. I'm glad I am with Fairwinds Credit Union. 

Shellita B. 

on Yelp

6 years ago

I am loving my Fairwinds Credit Union. I really feel like I'm part of a secret society club where they treat me like I'm the only member. 

Sage W. 

on Yelp

6 years ago

I visit the branch in Metrowest for the past 3 years. I've been mostly satisfied with the service. I would give 5 stars except for the fact that beginning June 28, they no longer will be able to conduct shared branching transactions. This is quite the issue for me because I have accounts with other credit unions. Also, there is a $10 fee with all checking accounts unless u have them as direct deposit OR if you keep at least $10,000 in your account. I have an auto loan with them and as soon as my principal was less than $10,0... read more

Mitch W. 

on Yelp

7 years ago

This is a very nice and new looking Fairwinds in Metrowest. All of the staff so far have been super nice, even the managers who will sit down with you and discuss every option you have to either fix a problem or make improvements to your finances. This location can get really busy mid day but they move through the line pretty quick 

Rhea P. 

on Yelp

9 years ago

Service here is fine. I have never had problems. I have been able to speak to someone regarding my accounts within a short period of time. Now, you should know lunch time hours can be a nightmare. Ridiculous line if there are not enough tellers. Time your visits carefully. 

Zena M. 

on Yelp

10 years ago

At this location the staff is friendly and the service is quick. The teller that waited on me was patient and attentive. This location is difficult to get into. The entrance is really weird and then to get out takes forever especially during rush hour traffic.