FAIRWINDS Credit Union's cover image
Claimed

This profile has been claimed by the business owner or representative.

FAIRWINDS Credit Union

4.8

About this business

Close in proximity to the West Campus of Valencia Community College, the MetroWest branch offers great services for anyone looking to start their financial journey off on the right foot. From a full-service drive-thru to credit counseling services and safe deposit boxes, the MetroWest branch is sure to find solutions to even the greatest financial woes. Stop by the MetroWest branch today and find out how FAIRWINDS can help you! 

Location details

5875 Arnold Palmer Drive, Orlando, FL, 32835, United States

Get directions
WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 6:00 p.m.
Sat09:00 a.m. to 1:00 p.m.
SunClosed
4.883 reviews
Select a rating
Pamela N.'s profile image
Pamela N. 
rating
7 months ago

Michael was very helpful on my concerns and answered all my questions. I got pre approved on the transaction that I was looking for. I would recommend to all my friends and relatives to ask for Michael from all theirs needs from Fairwinds He has an excellent customer service 

Business response:

Thank you for the review, Pamela! At FAIRWINDS, serving you and providing you with an exceptional experience is at the heart of everything we do. We are happy to hear that Michael was able to assist you with your pre-approval and all your banking needs. Our team is always here to help, and we look forward to seeing you again soon! The best things in life are better when they’re shared. Refer your friends and family by visiting https://bit.ly/3TbYrzv. 

Sherry M.'s profile image
Sherry M. 
rating
10 months ago

Michael Taasan at the Metro West branch continues to go above and beyond to assist with all my banking needs. My parents are elderly so I've had to set up multiple accounts for them (Qualified Income Trusts as well as Burial Accounts) and he's been very helpful and responsive. Recently, I've had issues with the timing of their Social Security deposits and he's addressed that as well. Michael truly cares about members and goes the extra effort to make sure everything goes as planned. He's made it so much easier for me to ... read more

Business response:

Thank you for the review, Sherry! At FAIRWINDS, serving you and providing you with an exceptional experience is at the heart of everything we do. We are thrilled that Michael has gone above and beyond to assist you with your banking needs. Our team is always here to help, and we look forward to seeing you again soon! The best things in life are better when they’re shared. Refer your friends and family by visiting https://bit.ly/3TbYrzv. 

Jennifer J.'s profile image
Jennifer J. 
rating
a year ago

Jennifer at the Metro West branch offered great service to my dad and I while trying to navigate changes for my mother. Freindly professional service. She made it so easy and stress free. Wish all bankers were this easy to deal with. I highly recommend her. 

Business response:

Thank you for the review, Jennifer! At FAIRWINDS, serving you, and providing you with an exceptional experience, is at the heart of everything we do. We are thrilled to hear that Jennifer has made it easy for you and your family to take care of your financial needs. Our team is always here to help, and we look forward to seeing you again soon! 

Erika G.'s profile image
Erika G. 
rating
6 years ago

Excellent customer service . I came in to open an account a ND had no idea the bank closed at 4pm. I entered about 3:54,but Ariel didn't turn me away she handled my new account personally. She was professional, polite and efficient. I'm glad I am with Fairwinds Credit Union. 

Shellita B.'s profile image
Shellita B. 
rating
6 years ago

I am loving my Fairwinds Credit Union. I really feel like I'm part of a secret society club where they treat me like I'm the only member. 

Sage W.'s profile image
Sage W. 
rating
6 years ago

I visit the branch in Metrowest for the past 3 years. I've been mostly satisfied with the service. I would give 5 stars except for the fact that beginning June 28, they no longer will be able to conduct shared branching transactions. This is quite the issue for me because I have accounts with other credit unions. Also, there is a $10 fee with all checking accounts unless u have them as direct deposit OR if you keep at least $10,000 in your account. I have an auto loan with them and as soon as my principal was less than $10,0... read more

Mitch W.'s profile image
Mitch W. 
rating
7 years ago

This is a very nice and new looking Fairwinds in Metrowest. All of the staff so far have been super nice, even the managers who will sit down with you and discuss every option you have to either fix a problem or make improvements to your finances. This location can get really busy mid day but they move through the line pretty quick 

Rhea P.'s profile image
Rhea P. 
rating
9 years ago

Service here is fine. I have never had problems. I have been able to speak to someone regarding my accounts within a short period of time. Now, you should know lunch time hours can be a nightmare. Ridiculous line if there are not enough tellers. Time your visits carefully. 

Zena M.'s profile image
Zena M. 
rating
10 years ago

At this location the staff is friendly and the service is quick. The teller that waited on me was patient and attentive. This location is difficult to get into. The entrance is really weird and then to get out takes forever especially during rush hour traffic. 

Frequently asked questions about FAIRWINDS Credit Union

How is FAIRWINDS Credit Union rated?

FAIRWINDS Credit Union has a 4.8 star rating with 83 reviews. 

When is FAIRWINDS Credit Union open?

FAIRWINDS Credit Union is closed now. It will open tomorrow at 9:00 a.m.