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FAIRWINDS Credit Union
- Credit Unions
- Orange City, FL
About this business
Location details
2487 Enterprise Road, Orange City, FL, 32763, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have had nothing but great experiences with this branch. All of my financial needs are being handled here. Yes, I would (and have) recommend FWCU to anyone inquiring.
Business response:
We are glad to hear about your great experiences and appreciate your recommendations of FAIRWINDS. It's wonderful to know that we've been able to handle all of your financial needs and that you've had consistently positive experiences with us. Thank you for taking the time to share your feedback about your experiences.
Friendly staff, VERY HELPFUL staff, working to help you succeed in every way they can. Making suggestions when needed servicing every need they can with you. Teaching you how to handle your financial situation walking you through the tough times and areas helping you save and grow personally and financially. Staying over without pay to explain things you need to know & suggesting advances.
Business response:
We are pleased to hear about your positive experience with our helpful team and financial guidance support. It's wonderful to know that our team's friendly approach and dedication to helping you succeed have made such a positive impact. We appreciate you recognizing the extra effort our team puts in to ensure you have the explanations and suggestions you need to move forward successfully.
excellent service although they dont seem to internally communicate that well but will go a long way out of their way to help u
Business response:
Marc, Thank you for taking the time to rate us! We’re always looking for ways to go above and beyond and would love to earn that fifth star in the future. Unfortunately, with the information you have provided thus far, we have not been able to identify your account(s) or relationship and we would love to speak with you to learn more regarding your experience. Please send an email to socialmedia@fairwinds.org with your preferred contact number and information so that we can follow up to better understand how we can work to im... read more
I hated coming to this location. Felt the management was indifferent so I preferred and solely went to Lake Mary. Now, I use this branch almost exclusively. The guy in the drive through (sorry don't remember his name) is always so friendly and accommodating. He now recognizes me and looks for ways to say yes instead of blowing off my questions or request. The staff seems friendlier and am happy of the current situation there. If you were pissed off before, give this branch another chance.
Business response:
Matthew, Serving you and providing you with an exceptional experience is at the heart of everything we do. While we are thrilled to hear about your wonderful recent experience, we're sorry to hear that your previous experience was less than excellent. We assure you that we are here to help and look forward to seeing you again soon! The best things in life are better when they’re shared. Refer your friends and family by visiting https://bit.ly/3TbYrzv.
They do not stick by their long term customers. We were 20 plus years with them, got scammed and lost a ton of money, they kicked us out as well. No thank you Fairwinds. You will not be getting a good review from me!
Business response:
Tina, At FAIRWINDS, serving you, and providing you with an exceptional experience, is at the heart of everything we do. Your opinions and experiences are important to us, and we appreciate you as a valued member. Our Deltona team was able to assist you with a resolution and are still here to help! We are committed to continuing to serve you and if you have any additional questions or concerns don’t hesitate to contact us directly.
Came in for a loan and was told it got approved. Approved is the word they used. Came back to do paperwork the next day and suddenly I am not approved anymore. They made me feel so poor and worthless. Had to come back a THIRD time to get my $5 back. Bunch of snobby jerks who look down on broke college kids and think that I can't afford $100 a month.
Do not do business with this banking industry, because they screw you over every chance they get. I am so unhappy with company.
I've been a member of FWCU for almost 20 years. They have become as indifferent to customers as any large commercial bank. No difference whatsoever. The staff at this branch are very nice but they answer only to headquarters.
I love waiting in the drive through for 25 minutes, WITH all lanes open, only to pull up and find ONE person working the drive thru. With 15 cars waiting! Are you serious? Every time I come here, it's slow. I'll take the extra 15 minute drive to the branch on Howland. This is ridiculous. To top it off, the people are rude and act like they are half asleep half the time. Not very easy or stress free for someone who is 36 weeks pregnant.
Frequently asked questions about FAIRWINDS Credit Union
How is FAIRWINDS Credit Union rated?
FAIRWINDS Credit Union has a 3.9 star rating with 82 reviews.
When is FAIRWINDS Credit Union open?
FAIRWINDS Credit Union is closed now. It will open tomorrow at 9:00 a.m.