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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very easy from start to finish, with handling on the web-site, all Doc's signed on the computer, and Final Doc's were signed at my home with a Notary, very professionally done, I would recommend PennyMac to others.
Every conversation was pleasant answered every question I had even went above to find answers
Business response:
Hi David - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
We did have a slight inconvenience, but Gregory Lion and Faiza Saleem were on it and made sure everything was corrected and smooth flowing.
Business response:
Hi Christopher - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
The entire process was great. Everyone on the team was professional, informative,patient and helpful. Awesome team. Your company has two great assets with Faiza and Matthew.
Business response:
Thank you for taking the time to share your experience with us, Cheryl. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The team was so easy to work with. Fauna was phenomenal! She was always available, very pleasant, genuine, knowledgeable and patient. Matthew was just as great! You have valuable assets with those two. We couldn't be happier.
Business response:
Hi Cheryl - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Faisal was great, super helpful.
Business response:
Thank you for the positive review, George! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
PENNYMAC staff was great to work with and very helpful at every stage of the loan. PENNYMAC should be proud of them!
Business response:
Hi Thomas - Your feedback is greatly appreciated. Thank you for the review.
The form to verify my SSN with the SSA could have been better explained, other than that everything went very smooth.
Business response:
Hi Thomas - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Even the title company I worked with said that the response they had with the PennyMac team was excellent! Everything went very smoothly.
Business response:
Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Faiza Saleem is truly a huge asset to PennyMac. Her professionalism, effectiveness,responses were very timely. We never had to guess what was going on and when, or what deliverables were due. Her attention to detail is remarkable. Need more like her!
Business response:
Thank you for taking the time to share your experience with us, Timothy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Faiza Saleem has a 4.6 star rating with 464 reviews.
Faiza Saleem is closed now. It will open at 9:00 a.m.