This profile has been claimed by the business owner or representative.
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very easy from start to finish, with handling on the web-site, all Doc's signed on the computer, and Final Doc's were signed at my home with a Notary, very professionally done, I would recommend PennyMac to others.
Underwriters need to clean up their process, too long.
Business response:
Hi Tom - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I'm thankful for Faiza. She was not only very responsive, more than anything she was proactive and expedient in helping me through the mortgage process.
Business response:
Hi Guily - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
The entire team, Faiza, Andre, and the underwriter were amazing! They were attentive, responsive, and provided the best mortgage experience that I have had in my lifetime, AND in record time closing two loans ;)
Business response:
Thank you for taking the time to share your experience with us, Lisa. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Faiza was responsive and really attentive to my requests. She honestly wanted to help!
Business response:
Hi Lisa - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Faiza was great! Always followed up timely and was a great reason for the scores.
Business response:
Thank you for the positive review, Scott! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Faiza Saleem did an outstanding job providing information and updates throughout the process. Please pass on my appreciation for her hard work and attention to detail!
Business response:
Hi William - Your feedback is greatly appreciated. Thank you for the review.
The PennyMac side of the mortgage and homebuying process was outstanding and we very much appreciate Faiza, Yessica, and the rest of the team!
Business response:
Hi Marcus - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Faiza was professional and very pleasant to work with! She was always very prompt in getting back to me with questions I had or other guidance she had to provide.
Business response:
Hi Ashley - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
My experience was great and I appreciate all the hard work it took to get us to the finish line. Thank you!
Business response:
Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Faiza Saleem has a 4.6 star rating with 464 reviews.
Faiza Saleem is closed now. It will open at 9:00 a.m.