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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very easy from start to finish, with handling on the web-site, all Doc's signed on the computer, and Final Doc's were signed at my home with a Notary, very professionally done, I would recommend PennyMac to others.
Faiza Saleem was very professional, helpful, friendly. Thank you so much
Business response:
Hi Eli - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Thomas Palacios was terrific. He was available to answer questions, run interference, and most knowledgeable. He either answered on the first try or promptly returned calls. He was encouraging through the entire process.
Business response:
Hi James - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
We are very pleased with Penny Mac we have used them 3 times now with our mortgage. I’d like to say that this time was the best and easiest we had great communication ever week the whole process was smooth and easy to understand. Thank you
Business response:
Hi Sandra - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Jimmy Kim and Faiza were great. Answered all of our questions, were responsive and proactive.
Business response:
Thank you for the positive review, Brendan! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Service was excellent and timely
Business response:
Hi Thomas - Your feedback is greatly appreciated. Thank you for the review.
It took a long time to close on it.
Business response:
Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Buying a house is always a stressful, sometimes uncertain process. You kept it out. Thanks
Business response:
Hi Orlando - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Faiza and Armond were awesome and made things easy. I've already recommended PennnyMac to a friend of ours and they have started their mortgage application.
Business response:
Thank you for taking the time to share your experience with us, Kay. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Faiza was absolutely the most amazing. She stayed in connection with us the whole time. She was very informative, and so sweet. I would recommend her to anyone.
Business response:
Hi Lindsey - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Faiza Saleem has a 4.6 star rating with 464 reviews.
Faiza Saleem is closed now. It will open at 9:00 a.m.