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Faiza Saleem

4.6

About this business

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6464 reviews
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Timothy B.'s profile image
Timothy B. 
5 years ago

Very easy from start to finish, with handling on the web-site, all Doc's signed on the computer, and Final Doc's were signed at my home with a Notary, very professionally done, I would recommend PennyMac to others. 

Eli C.'s profile image
Eli C. 
a year ago

Faiza Saleem was very professional, helpful, friendly. Thank you so much  

Business response:

Hi Eli - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

James H.'s profile image
James H. 
a year ago

Thomas Palacios was terrific. He was available to answer questions, run interference, and most knowledgeable. He either answered on the first try or promptly returned calls. He was encouraging through the entire process.  

Business response:

Hi James - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Sandra M.'s profile image
Sandra M. 
a year ago

We are very pleased with Penny Mac we have used them 3 times now with our mortgage. I’d like to say that this time was the best and easiest we had great communication ever week the whole process was smooth and easy to understand. Thank you  

Business response:

Hi Sandra - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Brendan C.'s profile image
Brendan C. 
a year ago

Jimmy Kim and Faiza were great. Answered all of our questions, were responsive and proactive. 

Business response:

Thank you for the positive review, Brendan! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Thomas H.'s profile image
Thomas H. 
a year ago

Service was excellent and timely  

Business response:

Hi Thomas - Your feedback is greatly appreciated. Thank you for the review. 

James E.'s profile image
James E. 
a year ago

It took a long time to close on it. 

Business response:

Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Orlando A.'s profile image
Orlando A. 
a year ago

Buying a house is always a stressful, sometimes uncertain process. You kept it out. Thanks  

Business response:

Hi Orlando - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kay D.'s profile image
Kay D. 
a year ago

Faiza and Armond were awesome and made things easy. I've already recommended PennnyMac to a friend of ours and they have started their mortgage application. 

Business response:

Thank you for taking the time to share your experience with us, Kay. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Lindsey W.'s profile image
Lindsey W. 
a year ago

Faiza was absolutely the most amazing. She stayed in connection with us the whole time. She was very informative, and so sweet. I would recommend her to anyone. 

Business response:

Hi Lindsey - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about Faiza Saleem

How is Faiza Saleem rated?

Faiza Saleem has a 4.6 star rating with 464 reviews. 

When is Faiza Saleem open?

Faiza Saleem is closed now. It will open at 9:00 a.m.