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Fast Pace Health Urgent Care - Morristown, TN
- Urgent Care
- Morristown, TN
About this business
Location details
291 S Daisy St, Morristown, TN, 37813, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
They told me to go to the emergency room and that they thought I had meningitis. The hospital staff almost laughed me out of the ER. They performed basic movement tests on my neck and told me I probably had a virus and to take steroids and antibiotics. I'm now a $1,000.00 hospital copay in the hole for steroids and antibiotics that the clinic could have given me for the $50.00 I paid to be seen there. I wasted a ton of money that I honestly don't have and I was absolutely terrified that I had meningitis and could have infect... read more
Business response:
Sarah, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace Health - Morristown
If you have insurance they won’t run it and charge you full price for your visit. Instead of using your insurance after you repeatedly ask them to run your insurance. Which has an account you pay for to cover copays and all.
Business response:
I'm very sorry to hear about the confusion surrounding this experience with Fast Pace Health. We are open to discussing your situation further. If you would like to reach out, please contact Payment Services and Billing at (844) 784-8245 or billingteam@fastpacehealth.com. - Fast Pace Health - Morristown
RecommendedMake appointment online..
Business response:
Balinda Cope, Thank you for your review! We value your input and encourage you to let us know about your future experiences with us. - Fast Pace Health - Morristown ⭐️🌟
I took my husband Friday morning for a PCR test. They had no rapid tests, and they told him to “act as if he had Covid”. We quarantined all weekend. They told him they would have results Sunday or Monday morning. Monday afternoon rolls around, and we call. You cannot speak to a representative, and you can only leave a message. Prior experience with this facility let me know that call would not be returned. We show up to the clinic, and they changed their story to my husband. PCR tests now take 3-5 days, despite what ... read more
Business response:
Heather Stroud, we’re sorry to hear of your less than satisfactory experience with Fast Pace Health and hope you will accept our apologies. Being known for our great care and friendly staff, it came as a surprise. Would you like to speak to patient services regarding this experience? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace - Morristown
so today i went to take the COVID-19 test, and the lady told me that they got the test 3-5 days and i told her that i want that test and she gave me the papers to fill out and then she call me to tell me that my medical insurance they dont accepted it, so i was there 2:30 PM and there was 5 or 6 people before me and i start to see that those nurses start calling everybody execpt me... so i waited for a little while and i start to see that they never call me to do that COVID-19 test and i wait until 5:00pm... i was there 2:30... read more
Business response:
Génesis Díaz, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace - Morristown
they say they will prescribe you a muscle relaxer and then turns out they don't. but to late to call cause they are closed.
Business response:
Please email us at customerservice@fastpacehealth.com. Thank you!
They are taking money out of accounts without any acknowledgment or billing!! DO NOT COME HERE!!!
Clerk not friendly at all. Could not even be seen.
Business response:
Hi Charlie. We would like the opportunity to understand more about what happened. Can you contact us at customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406?
It’s not that I don’t recommend the provider but The front staff woman with the red hair is ABSOLUTELY rude!! She never is happy and someone asked for a mask and she said nope it’s a nationwide outbreak and I’m like what?!?! And it was a small child that really truly looked like he was on his death bed. She has always been rude every time we are there and they need to replace her! People are sick when they come in and her attitude doesn’t help them at all!! And this isn’t my first time dealing with her!
Business response:
Heather, we're sorry to hear about your disappointment with us. Thank you for your feedback. Without this feedback we would not be able to improve our services. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacemedical.com or (931) 253-1110 ext. 8406. - Fast Pace Health Urgent Care
Frequently asked questions about Fast Pace Health Urgent Care - Morristown, TN
How is Fast Pace Health Urgent Care - Morristown, TN rated?
Fast Pace Health Urgent Care - Morristown, TN has a 4.1 star rating with 1,480 reviews.
When is Fast Pace Health Urgent Care - Morristown, TN open?
Fast Pace Health Urgent Care - Morristown, TN is closed now. It will open at 8:00 a.m.