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Fast Pace Health Urgent Care - Tullahoma, TN
- Urgent Care
- Tullahoma, TN
About this business
Location details
600 N Jackson St, Tullahoma, TN, 37388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They try to charge you $100 for not keeping a card on file. NOT EVERYONE USES CARDS!
they make u wait for in hour to get called back there. im not coming back here again. so i dont recommend anyone to come to fast pace bc they take forever to get u back there
Normally yes, but our wait was over an hour and a half after our reserved time and we arrived early.
Business response:
Heidi, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406.
They offer a good service but entirely too expensive for the treatment received. What is normally $80-$125 at a normal doctor they charge $250+. This breaks down to about $1,000+ per hour - totally ridiculous in my opinion.
Business response:
Hi Thomas, we're sorry to hear about this. Would you like to speak with someone regarding your charges? Payment Services and Billing - (844) 784-8245 or billingteam@fastpacehealth.com. - Fast Pace Health - Tullahoma
To better train their staff when it comes to when they charge a co-pay and when not to. Sometimes the insurance pays 100%, but their lust for money overrides the idea of good customer service.
Business response:
Bob McKeown , we’re sorry to hear of your less than satisfactory experience with Fast Pace Health and hope you will accept our apologies. Being known for our great care and friendly staff, it came as a surprise. Would you like to speak to patient services regarding this experience? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace - Tullahoma
I went to the Tullahoma location on Tuesday and they tested me for covid and told me I tested negative. I asked them what we needed to do and she said it probably is a sinus infection but I am going to do another covid test and send it off to make sure and she couldn't give me steroids to fight the sinus infection until the results come back. I started hurting real bad this afternoon and tried calling several times to see if they could do anything. no one answered so I went up there. They wouldn't even see me because the had... read more
Business response:
Jeff, We are sorry to hear about this. Thank you for your feedback. Without it, we would not be able to improve our services. We will be in discussion with the clinic regarding this matter. We would like to learn more about this and talk with you further. Can you connect with us at customerservice@fastpacemedical.com or (931) 253-1110 ext. 8406? Thank you again for bringing this to our attention.
They'd be great if they'd ever answer the phone. I've called multiples times over the past 2 days to find out test results and left messages. Still no answer and no call back.
Business response:
Hi Sophia, thank you for the feedback. I am passing this to our team for review. Sorry to hear of your negative experience. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacemedical.com or (931) 253-1110 ext. 8406.
Have already been here an hour to take a drug test. Ridiculous. This place is not fast pace at all. It’s a joke.
Business response:
Tyler Branch, I'm very sorry to hear about your experience. We strive to get to our patients quickly, but sometimes even our wait times increase. We hope to better and quickly serve you in the future. - Fast Pace Health Urgent Care
Took my wife to get an x-ray. Took an hour to get back to see anyone(understood that part because they were kind of busy). We paid 135.00 for them to tell us they could not do the X-ray because it wouldn’t show anything and they referred us to another Fastpace, not a specialist just another fastpace(in Manchester TN, they were great). Very unhelpful and when we asked for the money back the Dr, physician assistant, or whatever she is(Underwood I think is her name) immediately got an attitude and said she would not and could n... read more
Business response:
I'm very sorry to hear about the confusion surrounding this experience with Fast Pace. We're glad you did receive the care you deserve with Manchester and we will look into how this experience occurred. We are open to discussing your situation further if needed. If you would like to reach out, please contact Payment Services and Billing at (844) 784-8245 or billing@fastpacemedical.com.
Frequently asked questions about Fast Pace Health Urgent Care - Tullahoma, TN
How is Fast Pace Health Urgent Care - Tullahoma, TN rated?
Fast Pace Health Urgent Care - Tullahoma, TN has a 4.5 star rating with 923 reviews.
When is Fast Pace Health Urgent Care - Tullahoma, TN open?
Fast Pace Health Urgent Care - Tullahoma, TN is open now. It will close at 7:00 p.m.