FCCI Insurance Group

Keith Johnson 

on Google

2 weeks ago

Very poor service. Was with them for two years insuring over 50 vehicles and of course had multiple "claim" interactions with them. Not a single claim was processed in a timely manner. It takes multiple calls, multiple emails to get any progress on any aspect of your business with them. I have been in business for 41 years and FCCI provided the poorest service I have experienced to date. 

Chance Mincey 

on Google

3 weeks ago

Got a case going on right now with them, Takes an act of congress to get a check, and a response, or call back. Been 32 days since I’ve been hurt and they’ve only authorized one of my appointments. 

Mark Peterson 

on Google

7 months ago

FCCI rates up there with most insurance companies. Rates continue to go up 20 to 30 % a year. We pay more for monthly vehicle insurance premiums than we do in actual van payments. We've never had a claim and no break in rates. The term deny, defend, and depose is the moto for FCCI. 

Lamar Jordan 

on Google

6 months ago

Treating my friend terrible about his car Ladies will hang up on him which he was more than respectful ! They won’t do there job and just give you the run around with your vehicle 

Jennifer B 

on Google

a year ago

Stay away from this company. I emailed to request loss run reports, and was first told it might take up to 10 days. Called again, and was told it might take up to 10-12 business days. Wondered if it will change again next time. I’m about to cancel all my policies with this company.