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First American Bank

4.9
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About this business

Friendly professionals at First American Bank's branch at 395 W. Higgins Road in Hoffman Estates, IL, provide the answers and solutions you need. Open checking and savings accounts, apply for a mortgage or business loan, and much more at this location. Keep in mind, you also can manage your accounts anytime through Online and Mobile Banking. 

Location details

395 W Higgins Rd, Hoffman Estates, IL, 60195, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.912 reviews
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Suzanne joseph's profile image
Suzanne joseph 
5 months ago

VERN, Tina, Ray, Magaly...all excellent staff at Hoffman Estates branch, IMMEDIATE and helpful during my recent online breach. I had left some security doors open and they swiftly got on my security issue and resolved it, taught me how to "do it better" in a compassionate way. Beyond pleased~ 

Sotir Libarov's profile image
Sotir Libarov 
2 months ago

I had flowless experience with First American Bank thanks to banker named Kasha! She went far and beyond helping me out with opening a new free checking account. I recommend that location to anyone! Again, thank you Kasha! 

Marilyn L.'s profile image
Marilyn L. 
2 years ago

I can go anywhere for banking services. The one thing that determines where I do business is customer service. I can assure you that, if you require excellent service, you will find it at First American Bank in Hoffman Estates, Illinois. From my first phone conversation, (yes, you actually speak with a HUMAN !) through every transaction, I was treated as a valued customer. This level of service is seldom found. Bravo, First America Bank! You have a new very happy customer! 

Carlos Estrada's profile image
Carlos Estrada 
6 years ago

The definition of great customer service can be found at this branch. The bank representatives are attentive, polite and many more positive things. Keep the great job guys. 

Linda Dressler's profile image
Linda Dressler 
a year ago

Vern Kertis is second to none when it comes to personality, kindness and customer service. Thanks for all you do Vern! 

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Frequently asked questions about First American Bank

How is First American Bank rated?

First American Bank has a 4.9 star rating with 12 reviews. 

When is First American Bank open?

First American Bank is open now. It will close at 5:00 p.m.