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First American Bank

4.9
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About this business

Friendly professionals at First American Bank's branch at 5000 Elston Ave. in Chicago, IL, provide the answers and solutions you need. Open checking and savings accounts, apply for a mortgage or business loan, and much more at this location. Keep in mind, you also can manage your accounts anytime through Online and Mobile Banking. 

Location details

5000 N Elston Ave, Chicago, IL, 60630, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.922 reviews
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Nancy Velez's profile image
Nancy Velez 
3 weeks ago

My sister and I took our Mom to open an account and we received excellent service. Ryanne and Lily were extremely helpful with helping us understand the details and went above and beyond to make sure we were comfortable, especially Mom. Thanks so much to both of them. This is excellent customer service at its best! Keep up the great work! 

Kelly Gallagher's profile image
Kelly Gallagher 
a year ago

The employees are what make this bank, they are always helpful, professional, and treat you like family. You dont get that with other banks. The loan rates are also pretty good. Thank you First American Bank, you make my banking easier and more pleasurable. 

Gene Leynes's profile image
Gene Leynes 
a year ago

You know all the complaints about big banks? This bank is the exact opposite. Actual individual people help you and follow up with the things you need. If you request something from a teller named Sam, then Sam will email you and call you back if there's any question or follow up. Everyone should be flocking to this bank because it's a dying breed and it's something that we as consumers should value and save. Also, they just revamped the app and website and it's nice. It's simple and works. I've used a lot of banks and no ... read more

Martin Anderson's profile image
Martin Anderson 
2 years ago

We always experience excellent customer service at First American Bank. Their bankers are helpful, knowledgeable and personable. We have deposit and loan accounts and everyone we have dealt with on the phone, by email and in person has been great! There are ATMs all over the country, too! 

The Ross Man's profile image
The Ross Man 
a year ago

Christy Tatela, the branch manager expedited my request and made it happen within a half hour. It would have taken multiple phone calls, an appointment, and multiple hours if not days trying to get the same thing done at Chase. 

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Frequently asked questions about First American Bank

How is First American Bank rated?

First American Bank has a 4.9 star rating with 22 reviews. 

When is First American Bank open?

First American Bank is closed now. It will open tomorrow at 9:00 a.m.