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First Credit Union
- Credit Unions
- Goodyear, AZ
About this business
We're not a bank, we're a credit union! Unlike a bank, First Credit Union is not-for-profit. We’re owned by our members, not shareholders. We’re local. First Credit Union was established in Arizona in 1929 and today is based in Chandler, AZ. We care about our members. We show it by offering member-priced products and services, but also by offering free tax preparation, free financial education, and free money management tools to help members improve their financial condition. Simply put, we exist to serve our members:) We ... read more
Location details
1310 N Litchfield Rd, Goodyear, AZ, 85395, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had the best loan experience ever. Member Service Representative II, Remi Talbot at the Goodyear office was outstanding. She was profesional and caring with processing my Home Equity Line of Credit loan. She kept me Informed at each step of the process. She always provided follow up calls and answered my questions and requested appropriate required paperwork. There were absolutely no delays. She made a process that could have been stressful a pleasant experience. She is an excellent employee. Thanks for being ther... read more
I’ve had this bank since I opened my first account and within the past 5 years I’ve been skimmed FOUR TIMES! Two of those times I had to call and inform my bank. Their telephone staff is useless! I’ve had to call back several times because people don’t know how to properly transfer a call and I have to explain my issues all over again. I work full-time and had to spend two hours at work on the phone with a bunch of folks who can’t do their job right! On top of that, when I got skimmed last year and called the fraud departmen... read more
The online UI is pretty outdated and old looking. It is not helpful whatsoever. They do not make it convenient for the customer to make additional principal only payments on their loans, so that they can make the most money possible. I will be refinancing my loan through a different credit union that tailors to their customers.
I deposited a check for a larger sum today at the Phoenix Devonshire branch. I asked for a small portion (less than 10%) be made available immediately. I was told it was the managers discretion but the "manager" declined to release any funds on the check and they placed a 5 business day hold on the funds. I understand the hold based on the large sum of money and I was not expecting immediate access to 100% of the funds. The teller even asked me how much I wanted access to immediately without my prompting. I have been a m... read more
Melissa Lambert and the staff that we've worked with at the Goodyear First Credit Union are absolutely amazing! They are friendly, knowledgeable, personable, and extremely easy to work with. We are so grateful that we found them for our business banking needs and would highly highly recommend working with them. We couldn't be happier!
Frequently asked questions about First Credit Union
How is First Credit Union rated?
First Credit Union has a 4.8 star rating with 19 reviews.
When is First Credit Union open?
First Credit Union is closed now. It will open at 10:00 a.m.