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First National Bank Ames

4.9

About this business

First National Bank is a community bank that has been around since 1903. We have branches located in Ames, Ankeny, West Des Moines, and Osceola, Iowa. We were voted Top Bank in Story County in 2022. 

Location details

405 5th St, Ames, IA, 50010, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.923 reviews
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Jim Kalsem's profile image
Jim Kalsem 
2 years ago

Best bank in Ames. I have had an account and dealt with First National since probably 1978 or 1979. I've also dealt with, not going to mention names, a couple of the much larger banks in Ames that was a real nightmare. First National has been and seem to continue to be a much more personable,friendly, and caring bank. I have not had any problems I've experienced at many of the larger banks. For an example: I had a truck loan at one of the "big name brand" banks. I paid my loan off about one year early, it took me eight month... read more

Elin Herrman's profile image
Elin Herrman 
a month ago

Sara Lehman and Pam Fleener are a joy to do business with. 

Mark Clipsham's profile image
Mark Clipsham 
a year ago

Please insert strings of applicable profanities and expletives every second or third word. Everything was going relatively smoothly considering this is my 7AM to 7,8, 9 PM work day time of year. Chronically fatigued and stressed but getting things done. Enter the unprovoked assault. Let's change the debit card for all our loyal customers to make it more convenient for us and likely either more profitable or less expensive using a third-party source. So, here I am, an hour into getting the card activated. I charge $125/hr ... read more

Abdullah's profile image
Abdullah 
6 years ago

The online transfer experience I've had wasn't a pleasure at all. I intended to send money into my friend's Bank of America account. I thought it was a direct electronic transfer, however FNB sent it by a traditional check. They said it takes about 10 days until he receive the check, which then he has to go to the bank etc etc (which is too long!). I have to cancel it and they charged me $30. 

Maggie Frey's profile image
Maggie Frey 
4 years ago

I have been a customer of FNB for seven years. They continuously provide outstanding customer service. I worked with many branches across the metro and Ames; the 5th Street branch is my favorite. Thank you for everything you do! 

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Frequently asked questions about First National Bank Ames

How is First National Bank Ames rated?

First National Bank Ames has a 4.9 star rating with 23 reviews. 

When is First National Bank Ames open?

First National Bank Ames is closed now. It will open tomorrow at 9:00 a.m.