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Firstmark Credit Union

4.7

About this business

Location details

1440 S.E. Military Dr, San Antonio, TX, 78214, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.7310 reviews
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Angelica R.'s profile image
Angelica R. 
2 years ago

Hunter, from mission branch, was great in assisting us on adding a new share, applying for a new credit limit for us and opening a SDB. He was patient and knowledgeable. 

Business response:

Hi Angelica! Thank you for taking the time to share your positive experience with Firstmark Credit Union. We are thrilled to hear that Hunter provided excellent service to you at our Mission Financial Center. We appreciate your feedback and hope to continue offering exceptional banking services. Thank you for choosing Firstmark Credit Union! Best, Firstmark Credit Union 

Melinda J.'s profile image
Melinda J. 
2 years ago

My experience was in 2 parts, I don’t remember the date of my 1st visit but I was blessed to be assisted by Patricia once again on my 2nd visit which was on 5/15/23. I shared with Patricia my personal life and what I was going thru with my daughter, she listened with a compassionate understanding heart, both days she gave me excellent customer service, I felt like I was someone that mattered and not just another member she was assisting. Patricia truly knows how to treat her customers, she’s a good listener , knows what to o... read more

Business response:

Thank you so much for your kind words, Melinda. We really appreciate you taking the time to share your experience with us. Thank you for your membership. Best, Firstmark Credit Union 

Michael G.'s profile image
Michael G. 
2 years ago

Very helpful and friendly. I got exactly what I requested. 

Business response:

Hi, Michael. We are happy we could help you with thoughtful service. Thank you for your membership with Firstmark Credit Union! 

Jonathan G.'s profile image
Jonathan G. 
2 years ago

Trisha is always extremely nice and knowledgeable! She makes us feel like family! 

Business response:

Hi, Jonathan. We love to hear it! Thank you for sharing and being a Firstmark Credit Union member! 

Eliva F.'s profile image
Eliva F. 
2 years ago

Sandra was very helpful and courteous. 

Business response:

Hello, Eliva. It was our privilege to assist you. Thank you for sharing and for being a Firstmark Credit Union member! 

Samuel G.'s profile image
Samuel G. 
2 years ago

Well I have a business account, so close the account I had from another bank so I can join my personal and business account. The staff is friendly and very community social. Family atmosphere setting. I really love the teller direct service. 

Business response:

Hi, Samuel. We are excited you chose Firstmark Credit Union for your banking needs! Our team members are ready to provide you with personable service. We hope to see you soon! 

Patricio M.'s profile image
Patricio M. 
2 years ago

I like the way employees here carry themselves they’re very welcoming and helpful. Thank you Trisha E. 

Business response:

Hello, Patricio. We love to hear it and are happy you enjoyed your visit to our Mission location. Thank you for choosing Firstmark Credit Union! 

Susan P.'s profile image
Susan P. 
3 years ago

Great. Easy transaction. 

Business response:

Hello, Susan. We appreciate you taking the time to leave us a review! Thank you for your membership with Firstmark Credit Union! 

Robert T.'s profile image
Robert T. 
3 years ago

Mariana and staff were very informative and helpful with every question I had. Could not be more pleased with out come of my visit. Thank you for everything! 

Business response:

Hello, Robert. It's exciting to hear about your visit. Mariana and the Mission team do a great job assisting our members. We appreciate you choosing Firstmark Credit Union!  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.7 star rating with 310 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.