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Five Star Improvements

4.5

About this business

Location details

145 Norris Drive, Rochester, NY, 14610, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.597 reviews
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Patricia L.'s profile image
Patricia L. 
5 years ago

I was very impressed with the knowledge ability of the sales team. After having at least six estimates before them, they were the only ones who talked about venting my roof correctly. I had a slow leak by my chimney. It’s too soon to tell if that was corrected, but the roof looks wonderful. They worked very quickly and even though they had to work in the snow, they did a very good job of cleaning up afterwards. And would you believe they gave me the best price? They also got me the best interest rate for financing. 

Maria S.'s profile image
Maria S. 
6 years ago

Five Star showed up at the agreed upon time. The area was cleaned at the end of each day. The job took 2 days. Even my neighbors commented on how nice the roof looked. 

Jeannie B.'s profile image
Jeannie B. 
6 years ago

We used Five Star Improvements to do a new roof, build an overhang, siding, windows, and new deck. Eric and Ross were great to work with from start to finish. Ahead of time they made sure we knew exactly what we were getting. Throughout the project they communicated with us to let us know what was going... 

Steve H.'s profile image
Steve H. 
6 years ago

Five Star did an excellent job on my new roof and skylights. Was very pleased the way they cleaned up after each day on the job and the way they left the area after they completed the job. And the craftsmanship of the interior molding around the skylights looked fantastic! 

Brian B.'s profile image
Brian B. 
6 years ago

Courteous funny professional crew that addressed my concerns and assured satisfaction, leafy the site super clean every day. Top shelf service. 

Suzanne J.'s profile image
Suzanne J. 
7 years ago

I chose Five Star Improvements last year for a new roof because of the good reviews I read. It was a good choice. This company stands behind their work. When I called about few things after the job was completed they responded immediately. The office staff and field workers are very professional . They... 

Karen E.'s profile image
Karen E. 
9 years ago

Jason Pignogrande at Five Stare Improvement was professional and knowledgeable. The work was done at our cottage and we were not on-site. We were glad that they were able to work during the winter. 

Janice A.'s profile image
Janice A. 
9 years ago

They were very good, clean, neat work. They did everything and cleaned up. They were very good. More affordable. 

Frequently asked questions about Five Star Improvements

How is Five Star Improvements rated?

Five Star Improvements has a 4.5 star rating with 97 reviews. 

When is Five Star Improvements open?

Five Star Improvements is closed now. It will open at 8:00 a.m.