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FlatRate Moving
- Movers
- New York, NY
About this business
New York City Metro Areas We Serve We’ve deftly maneuvered even the most intense traffic centers throughout the city that never sleeps. There isn’t a part of the five boroughs map our trucks and crew haven’t driven, muscled through with boxes and furniture, and made it safely back to FlatRate headquarters. It’s one of the most stressful parts of moving in New York City that we’re happy to take off of your hands
Location details
545 W 25th St, Ste 15, New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I have moved a bunch of times in my lifetime and something always goes wrong or takes longer then expected. The time and date was set for 9:30am on the first. They were On time and went right to work. Just a Great experience and I would recommend them to anyone.
Business response:
Thank you so much for your kind words, Craig. We really appreciate you taking the time out to share your experience with us. Thank you, FlatRate Moving
Flatrate Move’s salesmen offer a very convincing pitch, but my experience with them did not live up to their promises at all. I paid $2200 to move a total of 42 items, including boxes and furniture, from NYC to Athens GA. This price supposedly included the cost for a shuttle, so that we wouldn’t have an 18-wheeler trying to drive through our small streets. However, when the movers arrived, they were in fact in the 18-wheeler so I don’t know what the point of paying for a shuttle was. Additionally, we were told that the mover... read more
Last month, after extensive research, my husband and I contracted FlatRate Moving to move out of a turn of the century brownstone to a doorman building 3 blocks away. We were impressed by the company's guarantee of an efficient, careful move and after several stressful months of packing and organizing, we were looking forward to getting everything done with seasoned professionals. Unfortunately, our experience was anything but easy. Even though my husband had done a virtual walk-through with the salesman prior to our moving... read more
TRULY horrible customer service. I moved in October 2020. I purchased insurance for my belongings. The majority of the items packed by FlatRate were broken. I filed a claim, and the claim was approved. Since then, I have never received payment for this claim. I have emailed nearly 20 times and have never gotten a response. I have left or 10 messages, and I have never been called back. I have literally begged them to help, and now I am here leaving a review, reporting them to the BBB, Consumer Affairs, and honestly, anywhere ... read more
I was going to use them when another moving company failed to complete a move. They quoted me one price and due to an employee not doing their due diligence to verify the items I have could be moved they inflated the price after it was first agreed on. I contacted them to cancel and they kept my deposit. I understand they have a cancelation policy however it is an error from an employee which is the crux of the matter. I reached out to them thru phone and email and finally got a typical corporate response after I told them I... read more
Frequently asked questions about FlatRate Moving
How is FlatRate Moving rated?
FlatRate Moving has a 4.6 star rating with 1,406 reviews.
When is FlatRate Moving open?
FlatRate Moving is closed now. It will open tomorrow at 8:00 a.m.