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Fragile Heart CPR

4.1

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Location details

6101 Penn Ave 2nd Floor, Pittsburgh, PA, 15206, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:30 a.m. to 8:00 p.m.
4.160 reviews
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veronica's profile image
veronica 
4 years ago

Daja was my virtual instructor and was extremely nice and helpful. She made the process very simple and comfortable while learning a lot! 

Shea l's profile image
Shea l 
3 years ago

The *** should not even advertise this company!! It's such a shame. I found them online via ***.org, I'm a Healthcare professional and remote learning seemed a good idea at the time. I paid for the class($95) and waited for the mannequin to be sent. Meanwhile I received an invoice for payment and followed the instructions to pay *** and additional $31 for Heartcode class as apart of the *** certification. 2 weeks later(my deadline for cpr is approaching) I reach out to the company regarding the mannequin, the zoom class and ... read more

Krupa P's profile image
Krupa P 
3 years ago

I have an undue charge of $145 on my credit card on 31st January, 2022.I had taken up the *** course and certification in the week of 25th August-2nd September, 2021 as a requirement of MS ******* in *************************. I have never received any emails after I returned the equipment as guided. A baseless charge of $ 145 was charged on my credit card on 31st January 2022 by Fragile Heart CPR, which is after 6 months, stating that they didnt receive the equipment and asking me to provide the tracking no.The **** return ... read more

Michele I's profile image
Michele I 
3 years ago

I'm feeling like this company is a complete scam. I paid to rent CPR equipment which was supposed to take 2-4 days to receive. It's now been 12 days and I haven't received even a shipping number. I've tried calling, leaving voicemails, emails and none of my calls have been returned. I haven't been able to speak to a single person on the phone. Absolutely horrible and disappointing. I want my money back. 

Cassandra K's profile image
Cassandra K 
4 years ago

This company is committing fraud and profiting off the covid-19 pandemic. Taking the hard earned $ of our healthcare personnel with absolutely no intention of even providing an email. So you give them $100. They "say" they are sending you the mannequin. It never ships. You never hear a reply from the owner. They need investigated and should be ashamed of themselves. 

Micah S's profile image
Micah S 
4 years ago

The least competent company I have ever encountered. Not least competent medical company. Least competent company. Period. I actually had customer support tell me I aint gonna do that, when I asked for a link to be emailed to me. This is after several ignored emails and phone calls to apparently non existent numbers. Seeing as these people claim to teach Basic Life Support, Id like it to be known that if anyone I cared about needed CPR, I would literally rather have a trained chimp at the helm than anyone associated with thi... read more

Tara K.'s profile image
Tara K. 
4 years ago

It seems to good to be true. On 4/23 I purchased their program. A complete online cpr class with skills check off on zoom. I was connected to this company by searching through aha.org class schedule. Hoping to get recertified before my current lapsed. Once you sign up you get an email confirming your class, and who your instructor will be, and that they will contact you with more info and payment options. This was all done on the 23rd and 24th of April. No contact from company. Did receive an invoice of my prorgam purchase a... read more

sblackburn's profile image
sblackburn 
4 years ago

Very unprofessional in dealing with customers. There was a misunderstanding and I wasn’t able to complete part of my course, and went weeks calling and emailing them to figure it out. Voicemail is full for every number, and no email reply. I had to schedule a BLS course through a different provider, and had to push my work start date back a whole week. I posted a negative Google review and immediately received a text from the owner, who fought with me about a refund and blamed me for the whole process. She issued a 50% refun... read more

Jason W's profile image
Jason W 
5 years ago

This business is 100% a fraud. American Heart Association doesn't allow 100%online classes without meeting with an instructor or without the instructor sending you the equipment and monitoring you through a online video platform, and then shipping the equipment back to them. REPORTED to the American Heart Association and they have also said this is not legit. Request a refund and go to a real place after filing additional complaints to help get this place shut down ASAP 

Frequently asked questions about Fragile Heart CPR

How is Fragile Heart CPR rated?

Fragile Heart CPR has a 4.1 star rating with 60 reviews. 

When is Fragile Heart CPR open?

Fragile Heart CPR is open now. It will close at 8:00 p.m.