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Freestone Property Group

4.9
  • Property Management
  • New York, NY
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About this business

Real EstateProperty Management

Freestone Property Group is a full-service, vertically integrated property management group. Since its founding, Freestone has cultivated a thoughtful, detail-driven and service-oriented culture that extends to our residents, employees and properties alike. 

Location details

93 Park Avenue suite 1293, New York, NY, 10003, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.914 reviews
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Anna Drexler's profile image
Anna Drexler 
a week ago

this is the worst experience i have ever had with any company. our hot water has been out weekly since moving in, and they won’t do anything about it. they don’t answer your calls, they promise answers and never give them, they won’t email you back. PLEASE don’t make the mistake of moving into one of their properties. worst decision i ever made. 

Penelope DePietri's profile image
Penelope DePietri 
4 days ago

If I could give zero stars I would. Have had the absolute worst experience living at one of their properties in my 10 years of living in the city. I’ve spoken with others at my property and even different properties that have had similar experiences. They are completely unresponsive and do not tend to the upkeep of their buildings. When there are issues it is a nightmare trying to get them to resolve the issue or have them take any sort of accountability. Save yourself the trouble and DO NOT RENT FROM THEM!!!! 

Alexandra Clark's profile image
Alexandra Clark 
2 months ago

wish I could give 0 stars. do not move into one of their apartments i've called every week for 11 months about major maintenance issues and no one from freestone has gotten back to me. our building supervisor is great, but he says freestone is extremely irresponsible and uncommunicative. we've had flooding, leaking and water damage weekly for a year. nothing gets fixed. packages are frequently stolen. do not move in. do not move in. do not movie in. 

Alexis Cullinane's profile image
Alexis Cullinane 
2 months ago

Ana our agent is fantastic! She was always available for questions and super kind and thorough (even checked in after we moved in). We have had a good experience with the management company as a whole and love our place! 

Shane Patel's profile image
Shane Patel 
2 months ago

I’ve been a long time resident at the building Freestone took over a year ago. There were long standing unresolved maintenance issues left by the previous landlord, from heating and ongoing leaks in my apartment, that Freestone corrected immediately upon taking over. I’ve had good experiences with the super and the property management team who have been friendly and reliable. I’ve also been in contact with the leasing manager who spent the time to review my lease with me since it was a different format than what I was used t... read more

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Frequently asked questions about Freestone Property Group

How is Freestone Property Group rated?

Freestone Property Group has a 4.9 star rating with 14 reviews. 

When is Freestone Property Group open?

Freestone Property Group is closed now. It will open on Monday at 9:00 a.m.