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Freestone Property Group
- Property Management
- New York, NY
About this business
Freestone Property Group is a full-service, vertically integrated property management group. Since its founding, Freestone has cultivated a thoughtful, detail-driven and service-oriented culture that extends to our residents, employees and properties alike.
Location details
93 Park Avenue suite 1293, New York, NY, 10003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Responsive landlords with easy to use interfaces for paying rent and making maintenance requests. We had some issues in our unit, but Ar-Jay from the collections team handled the communication with me and my roommates well and was always kind and helpful. Genuinely felt like he wanted the issues resolved as quickly as we did, so he would do the necessary follow ups quickly, which we very much appreciated.
Our move-in was easy and David, the super was kind and accommodated our change in arrival time. Freestone even provided us with a welcome bag with important necessities for our move-in (snacks, water, an umbrella, and a few bathroom essentials). We even had prompt and courteous service when we needed a repair. The apartment was cleaned and spotless for our move-in. Thank you!
Freestone was the third company I've experienced with a single rental unit and by far the easiest to work with. Metar and Oscar were a huge help when transitioning leases with Freestone and helped resolve issues with the previous management company and subsequent renewals. When I had to move recently for work, Scott Higgins made the process as painless as possible and kept in contact every step of the way to make sure the transition was smooth as can be. I will certainly be reaching out to Scott if my work brings me back to ... read more
While I experienced a rough start with Freestone, it was completely turned around when we started working with Scott. Scott singlehandedly might be the nicest and hardworking person in real estate. He treated me with an immeasurable kindness that I have to give him alone a 5 star review. He’s quick to respond, efficient, and above all an incredible communicator. Any issue that we encountered was quickly resolved thanks to his ability to understand and effectively tackle challenges. Even through tough challenges such as our b... read more
Scott is, without a doubt, one of the easiest, kindest, and most professional people to work with. It is incredibly refreshing to speak with someone at a property management company that treats their tenants as actual human beings. He has been on top of any issues we’ve had and has worked swiftly to create resolutions while explaining everything in very clear and concise terms. It has been an absolute pleasure to work with him during the last few months.
Frequently asked questions about Freestone Property Group
How is Freestone Property Group rated?
Freestone Property Group has a 4.9 star rating with 68 reviews.
When is Freestone Property Group open?
Freestone Property Group is closed now. It will open on Monday at 9:00 a.m.