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Frontier Ford Service

4.3

About this business

Location details

3701 Stevens Creek Blvd., Santa Clara, CA, 95051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.3385 reviews
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Yun Tian's profile image
Yun Tian 
2 months ago

If I can, I could give this place 0 star. The story is I have a 2019 Ford fusion, one year ago, I asked AAA people to come to my home to replace the battery, but they did now know to reset BMS (battery monitoring system) of Ford, so do I. Battery was kept running at low voltage, until recently, when I start the car, it pops up quite some error messages in a row. The first reaction I have is to set appointment with ford dealer and think they should help fix it. Big mistake! They kept my car there for 2 days said they could no... read more

Alan Hills's profile image
Alan Hills 
4 months ago

I love Frontier Ford. I cant say enough good things about is dealership. From the service department, to the sales department, this place is top notch. They treat you like family. I have purchased 4 vehicles from this dealership over the years and currently own 5 Ford vehicles. I only trust the Frontier Ford Service Department to handle my maintenance and repairs. I'd like to specifically thank Leo Caudillo for his years of dedicated assistance to me and my company. He truly goes the extra mile to make sure all of my automot... read more

E. Foster's profile image
E. Foster 
7 months ago

I took my 2017 Ford Explorer at 7:30am on Friday 2/27. I asked to have it ready by 2pm. I send a text for status at 1:30 and then get a response that my battery failed as well as the timing cover. $243 for battery and $4.5k for the timing cover. I call, no answer. I go back to Ford to see what’s going on. I approve the battery but not the timing cover. I explained back on 11/4/24 I had the belts and belt tensioner replaced and that might be the reason why the cover is loose. I was told there was a two year warranty an... read more

Ken “Kenny D.” Davis's profile image
Ken “Kenny D.” Davis 
3 months ago

I don't have a CLUE which service this Review was for? I looked and Looked and I can't find a DATE of this Service???? So...... I will give this review on the Service that FORD Called me to have done???? And that was a RECALL Notice that I "Thought" Was already Taken Care Of????? NO CLUE????? This was on our Back Up Camera on our 2018 TITANIUM EDGE. And All they did was RE CHECK what was already Checked on our Last Service that was actually Performed and they "CLAIM" to have done a Multi Point "Inspection" On our Vehicle... read more

Duke Meek's profile image
Duke Meek 
a year ago

Concerns regarding the installation of the bed liner that was done on Tuesday, July 1st, 2025. Photos attached but not sure it does it justice. Please help. $270 for a rushed job is not ok. Felt like I was ripped off. Thank you, Duke 

Frequently asked questions about Frontier Ford Service

How is Frontier Ford Service rated?

Frontier Ford Service has a 4.3 star rating with 385 reviews. 

When is Frontier Ford Service open?

Frontier Ford Service is closed now. It will open at 7:00 a.m.