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Frontier Utilities

4.9
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About this business

Frontier Utilities is your go-to energy company that provides electricity and natural gas to residential and commercial customers in the Texas and Northeast markets. We distinguish ourselves by supplying our customers with good value and highly personalized service using our proprietary industry-leading technology. The Frontier experience revolves around our commitment to our customers and our communities. We are continuously contributing to the communities we serve. We are actively making positive impacts through several l... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.913,992 reviews
5
13,028
4
835
3
100
2
0
1
1
28 reviews have no rating
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Claudia B.'s profile image
Claudia B. 
on Birdeye

6 years ago

Fast and efficient 

Shataria B.'s profile image
Shataria B. 
on Birdeye

6 years ago

My mother have been telling me about this company for years. After getting fed up with my last light company I decided to give them a call and I'm so glad that I did. The price are extremely awesome. I spoke with Sheila Thompson and she is so nice, helpful and she made everything understandable and clear. 

Lisa M.'s profile image
Lisa M. 
on Birdeye

6 years ago

Frankie was an outstanding, knowledgeable, professional rep. Of Frontier Utilities. Need more like him. 

Karen Frost-Ballard's profile image
Karen Frost-Ballard 
6 years ago

I signed up with Frontier Utilites today and Chris was amazing! 

Business response:

You're welcome. 

Lisa Kidd's profile image
Lisa Kidd 
6 years ago

I am a new customer, And so far I haven't had any problems. They are affordable. The representative Frankie was Great ! He explain everything to the point when my bill came I had no question about certain little charges that was on their .Thanks Frankie for being patient, I wasn't rushed nor force to become a customer, It was because everything that was explain to me .So It was then my choice to become a customer. Also when my bills came it was no surprises or hidden fees.An Frankie my representative was courtesy, and patien... read more

Mae Smith's profile image
Mae Smith 
6 years ago

Frankie was so comfortable speaking with. He was exceptionally patient. Answered all my questions and was even willing to allow me to take a very critical important phone call..was still there when I finished my call..Still pleasant and willing to explain everything .When I had to asked questions an average person would have thought I should have understood by now..He never stopped making me feel comfortable. In all honesty,I would prefer him serving me anytime I would ever have to call. He is the type of I would hire and ha... read more

Business response:

Hello Ms. Smith. Thank you for taking the time to provide your feedback. We definitely appreciate it. Hope you enjoy the service and thank you for choosing Frontier Utilities. If you ever have any questions or concerns please give us a call at 1-866-926-8192 or email care@frontierutilities.com. 

Kevin a.'s profile image
Kevin a. 
on Birdeye

6 years ago

friendly and fast service . 

Angela b.'s profile image
Angela b. 
on Birdeye

6 years ago

Frankie was the best.pataion and kind and very helpful thank u frankie 

Frank Robinson's profile image
Frank Robinson 
6 years ago

Sheila did an excellent job, represented Frontier Utilities well. Thank you for such an easy, professional process. 

Frequently asked questions about Frontier Utilities

How is Frontier Utilities rated?

Frontier Utilities has a 4.9 star rating with 13,992 reviews. 

When is Frontier Utilities open?

Frontier Utilities is open now. It will close at 6:00 p.m.