Furnace Family Heating, Air Conditioning, Plumbing

Nathan Murtha 

on Google

3 weeks ago

I've been using Furnace Family for about two years now, and I'd definitely recommend them to anyone. They installed a new gas furnace and AC unit on my house when I bought it. During that process, they beat the price of competitors when I asked them about price matching. The team was friendly and easy to deal with, and the install team were efficient and took the time to answer any questions I had. During regular maintenance, the techs that come out are very friendly and are always willing to answer my questions. They're t... read more

Pierre Ludard 

on Google

10 months ago

I recently had a new furnace and heat pump installed by Furnace Family, and I couldn't be more pleased with their service. From start to finish, their communication was outstanding—every step of the process was clearly explained, and they were always quick to respond to any questions I had. The installation team was incredibly efficient and worked quickly. Everything was done perfectly. I'm super happy with my new heating system and the overall experience with Furnace Family. I highly recommend them to anyone in need of fu... read more

Anthony Bernabe 

on Google

5 months ago

I had a great experience with Furnace Family. When my old furnace started acting up on New Year's Eve, I called them for help. The technician, Chandler, was very professional and friendly. He assessed the problem and gave me options to either repair or replace our 16-year-old furnace. He explained the advantages of replacing the old furnace versus repairing it for almost half the price of a new one. I was impressed that he wasn't pushing me to buy anything. The price for the new furnace was reasonable, and the installation w... read more

Omar Hussain 

on Google

a year ago

From the beginning to the end of the air conditioning installation, Aaron and everyone I dealt with at Furnace Family were wonderful to deal with. Aaron took the time to address all my queries and concerns. Did a fair bit of research, and obtained several quotes but Furnace Family offered both the best value and the best solution: a quiet, compact, energy-efficient Daikin Fit. The installation proved to be more challenging than anticipated (due to the house itself) meaning that what should have been a one day job ended up ta... read more

G Cramm 

on Google

2 months ago

Staff was very friendly and helpful. Installation was done on time and left the area very clean. The only comment I have was the wires connecting the equipment was left outside the furnace which looked funny so I bought some braided tubing to protect them and make it look cleaner. Other than that very happy with my experience.