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Garden City Realty, Inc.
- Vacation Rentals
- Garden City Beach, SC
About this business
Location details
608 Atlantic Avenue, Garden City Beach, SC, 29576, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Friendly staff excellent service
Everything's Hunky-Dorie!!
Very disappointed �... my story called and told them what I needed which was /2 bedroom/2bath for bike week.. 2trucks /3people ...ok simple rite ..she said ok fixed me up and I paid with card .. the end got here and 1 parking pass wow and told it will be towed . So we got to park our $60000.00truck a mile away and when we want to get gro or anything we go to leave our $40000.00 bike in a lot while we go get food etc �go figure who rents a place that sleeps 6 . And 1 parking spot.. so never stay at a sandy shores or rent from... read more
Heartless company!! Stay away!
Business response:
We regret to hear you had an unpleasant experience with us, Jia. Please contact us at (843) 651-2121 if you would like to speak with a manager.
After nearly three DECADES of my family renting through You my daughter and family have vowed NEVER again due to the POOR customer service and lack of full refund in exchange for their respectful compliance with the SC declared state of emergency. There were many complexities in this such as the fact that after the storm you RE-RENTED their Seamaster 304 condo to another party despite having it paid in full by her. You blamed it all On “new owners” etc etc etc but please Know ... we have extended family with three different ... read more
Business response:
We regret to hear that you and your family had an unpleasant experience with us during your stay, Laurie Cannella. Our policy is clearly stated online and noted upfront during the booking process. It's also why travel insurance was made available to your daughter when the reservation was made. Again, we apologize for any confusion regarding our cancellation policy.
Garden City Realty has the worst customer service I've ever experienced. Unfortunately, they just cost themselves many years of business with myself and my entire extended family over a few hundred bucks. We were ordered to evacuate for Hurricane Dorian after 3 nights of our 7 night pre-paid stay, and were told that they would call us to let us know when we could safely return. By our second night, the patio furniture was placed into our living room, completely blocking the view that we had paid for. The room was just ade... read more
Business response:
We have referred this to our Guest Services department. Due to limited access and knowledge of the events surrounding your reservation, we do not want to provide erroneous information. We do apologize for any inconvenience you have experienced and sincerely regret that you had an unpleasant experience with us during your stay.
We arrived for a week long vacation Saturday and left Sunday night due to a mandatory hurricane evacuation!! We didn’t purchase insurance (reading other reviews it’s a joke anyways), but under the circumstances, you’d think this company would make things right! After waiting 3 weeks, we were given two unacceptable options. One was to come back sometime in 2019. This option was given to us at the end of September with kids in school. Or, receive a small $275 reimbursement, which was given by the condo owner not even the renta... read more
Fire BRAD H. Quit being RACIST to certain guest.
Business response:
We are troubled to hear this, Sally Mayfield. Unfortunately, we cannot find your name in our reservation database. Please contact us at (843) 651-2121 if you would like to discuss this with a manager.
RecommendedSo disappointed in the Surfmaster we have been vacationing with our families for the last 30 years there. We had to leave because of Mandatory and I mean a Mandatory evacuation we had to go!! They were shutting off elevators and water too. So we had to go home all the way back to Pa. Not Happy!! Will not give money back ? They Offered us to use. 4 day until the end of year. How big of them. At least they could have gave us until May . To cold in November and that’s the only time they had open. The owner of 910 shame on you... read more
Business response:
We regret to hear you had an unpleasant experience, Cindy Watson. We understand that vacation travel is an investment. That's why we offer Travel Insurance to protect our guests from unforeseen events that could cancel or interrupt a vacation. We'll hope you'll reconsider, the weather is still beautiful in November.