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Garden Gate Health Care Facility

3.8

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2365 Union Road, Cheektowaga, NY, 14227, United States

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3.8548 reviews
Robert's profile image
Robert 
8 years ago

My sons mother in law stayed at Garden Gate and said a lot of nice things about the place, so when the hospital told me I needed rehab I knew where I wanted to go. The admissions process was quick and easy on me. Everyone always seems to have a smile on their face and a kind word to say! They struck gold when they hired a lot of the people in the therapy department, you can tell they are all happy doing their job...I would recommend Garden Gate for rehab anytime, the staff their is worth one's salt! 

Business response:

Dear Robert - thank you for your kind words. It was our pleasure to help you recover! 

Edmund's profile image
Edmund 
8 years ago

I would have to rate my overall satisfaction with this facility as very good. My admission process went very smoothly, l was in my room in no time. My wife was here 3 years ago and was treated very well. So I knew my experience would be good as well. 

Business response:

Dear Edmund - we're so happy to hear that you and your wife have had positive experiences at Garden Gate! Thank you for sharing your comments.  

Stanley's profile image
Stanley 
8 years ago

I didn't have to stay for rehab long but the aides seemed to get to know me very well in that short time. Jon in therapy was great to work with and helped with my quick recovery. I really did like everyone I came in contact with and if I ever need a rehab stay again I would come back to Garden Gate! 

Business response:

Dear Stanley - thank you so much for your kind words! 

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Gladys 
8 years ago

The admissions process was great, mom was taken care of right away and I was able to stay through the process. Angela and Drew from therapy were very gentle and kept me and my husband up to date with moms progress. The nurses and aides were perfect and if she ever needed long term care we would bring her back to Garden Gate. We had some issues with missing laundry but the staff made an effort to locate it. I would recommend Garden Gate for your loved ones Rehab! 

Business response:

Dear Gladys - thank you for your honest feedback. We're happy to hear that everything went smoothly from admission to discharge! 

Joseph's profile image
Joseph 
8 years ago

By the end of my stay I didn't want to leave, it felt like being at a resort! The therapy I received was out of this world, it was wonderful. The attention I received from the staff was great, I can't believe people care as much as they do! 

Business response:

Dear Joseph - we're so glad that your stay was enjoyable and productive! Thank you so much for sharing your feelings! 

Lou's profile image
Lou 
8 years ago

The room I stayed in was a nice big room divided with a wall that gave me a lot of privacy. The breakfast was amazing I was able to have eggs over easy and dipped it in my toast, my favorite! Also enjoyed the spaghetti and meatballs for dinner. The nursing staff was great and the therapy team got me back on my feet. I truly think Garden Gate is a five star place. 

Business response:

Thank you for your positive feedback Lou. We are delighted to hear your stay was enjoyable. 

Dorothy's profile image
Dorothy 
8 years ago

I chose Garden Gate for my rehab stay because my sister was here for 10 years as a long term care resident. The therapy team here is super duper! Everyone that touched my life here did so in a special way. I can't single out any one aide, they were all excellent! The food was of restaurant quality and I was able to get my hair done at the beauty shop and go to Mass every Wednesday. The floor in my room was washed daily and maintenance fix an issue with my toilet as soon as it was mentioned. My stay at Garden Gate was like ho... read more

Business response:

Thank you for your feedback Dorothy. We're glad to hear that both you and your sister had a positive experience at Garden Gate. 

Shirley's profile image
Shirley 
8 years ago

The girls I worked with in therapy were really wonderful women, they helped me get my strength back. The nurses and aides were very good, even at night they would answer within a few minutes. I also enjoyed the actives offered like bingo, I won three times! I liked that they'd bring me communion to the room if I missed mass from going to therapy. I would recommend Garden Gate, there was a lot to do during my short rehab stay. 

Business response:

Dear Shirley - we're happy to hear that your stay for therapy was both productive and enjoyable. We appreciate you sharing your comments with us. 

Basil's profile image
Basil 
8 years ago

I was so pleased with my stay at Garden Gate, the people were great and the service was phenomenal at any hour of the day. I felt like the therapy team treated me like family, Angela and Jennifer were so very kind and courteous. The food was top knotch and the other facilities I've stayed in couldn't compare. My favorite place to "spend a vacation". 

Business response:

Dear Basil - thank you for sharing your kind words about the care at Garden Gate. We're glad to hear your stay was productive and enjoyable. 

Frequently asked questions about Garden Gate Health Care Facility

How is Garden Gate Health Care Facility rated?

Garden Gate Health Care Facility has a 3.8 star rating with 548 reviews. 

When is Garden Gate Health Care Facility open?

Garden Gate Health Care Facility is open now. It is open 24/7.