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Garden Gate Health Care Facility
- Healthcare
- Cheektowaga, NY
About this business
Location details
2365 Union Road, Cheektowaga, NY, 14227, United States
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I’d recommend Garden Gate. However there is a long wait when you have to go to the bathroom, and the food needs to improve.
Business response:
Thank you for recommending Garden Gate. Your comments have been shared with our team.
She's been treated very well. They do excellent work there. She looks forward to the meals, she thinks they're very good. The staff members that take care of my loved one are very kind but everyone else just ignores me, they don't respond to smiles or nods. I have to contact them, but they never contact me. If I don't initiate it, they don't tell me anything
Business response:
We're glad to hear your loved one is enjoying her stay and the care she is receiving. Your comments have been shared with our team.
Everything is nice and organized, but they are short on aides. The nurses are very nice and the facility is very clean. The chef is excellent! They give me the portion and options that I like. The aides aren’t always very accommodating of my preferences though. Mostly when you press the call button it can take hours before someone responds.
Business response:
Thank you for your honest feedback. Our team works hard to deliver high-quality, timely care. We're happy that you're also enjoying our chef-prepared meals. Your comments have been shared with our staff.
Everything is nice and organized, but they are short on aides. The nurses are very nice and the facility is very clean. The chef is excellent! They give me the portion and options that I like. The aides aren’t always very accommodating of my preferences though. Mostly when you press the call button it can take hours before someone responds.
I’d recommend Garden Gate. However there is a long wait when you have to go to the bathroom, and the food needs to improve.
She's been treated very well. They do excellent work there. She looks forward to the meals, she thinks they're very good. The staff members that take care of my loved one are very kind but everyone else just ignores me, they don't respond to smiles or nods. I have to contact them, but they never contact me. If I don't initiate it, they don't tell me anything
Garden Gate was our first choice and I'd recommend it. The therapists were clear, transparent, and they answered any questions that we had. The nurses were very attentive, however sometimes there were wait times. But I know that they were trying their best. They kept us informed about her health.
Business response:
We appreciate that you took the time to provide you feedback and are happy with the care your loved one received. We appreciate your recommendation!
The overall care has been great. If we have any problems or concerns they respond very promptly. It's a great facility.
Business response:
We're glad to hear you're happy with the facility. It's our pleasure to care for you.
It's been excellent. Garden Gate is top shelf. I can't say anything negative about them. The staff is exceptionally friendly and not just to my wife but to me as well, like family. I'm there every day and I'm always talking to someone about her care.
Business response:
Thank you very much for your kind words and honest feedback. We're glad that you're both happy.
Frequently asked questions about Garden Gate Health Care Facility
How is Garden Gate Health Care Facility rated?
Garden Gate Health Care Facility has a 3.7 star rating with 485 reviews.
When is Garden Gate Health Care Facility open?
Garden Gate Health Care Facility is open now. It is open 24/7.