This profile has been claimed by the business owner or representative.
12903, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fast, reliable, direct (having needed parts) is laughable in Arizona. We have had our grill/fryer serviced a few times now and it has been extremely frustrating with timing, thoroughness, competency and communication from leadership/scheduling. We will be seeking service from another source from here on out. Our restaurant team is frustrated, and we've lost significant business due to the service provided.
Business response:
Hi Cory, Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the impact it’s had on your restaurant — we understand how critical reliable equipment and timely service are to your business. What you’ve described does not meet the standard we aim to provide, especially when it comes to communication, thoroughness, and overall service execution. We take this seriously and would appreciate the opportunity to learn more about what happened and work toward making it right. Pl... read more
General Parts Rollup has a 1 star rating with 1 review.
General Parts Rollup is closed now. It will open tomorrow at 9:00 a.m.