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Genuine Heating & Cooling
- Heating & Air Conditioning/HVAC
- Point Pleasant, NJ
About this business
Our HVAC team is driven by a group of seasoned professionals with decades of experience in the industry. Being a boutique size company allows us to deliver personalized and customized approach to every client, ensuring that their needs are met with exceptional attention and care. Our local expertise and deep community roots provide invaluable insights into the unique heating and cooling needs of Howell, Jackson and Freehold area, giving us a distinct advantage in delivering tailored HVAC solutions.
Location details
2301 Route 88, Point Pleasant, NJ, 08742, United States
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RecommendedI would highly recommend Genuine Heating and Cooling!! Their staff is excellent, caring and efficient. They came out right away to give me an estimate on a new heating system. The quote was very competitive! I couldn’t be happier with not only how quickly the work was done but also the customer service was excellent!!! Rebecca and Rich were wonderful to work with!! Thank you!!
Business response:
Hi, Mary. We appreciate the kind words and are glad we could provide you with a positive experience!
I would absolutely recommend this company!! One morning we woke up with no hot water and they came right out! The woman who answered the phone was so incredibly kind and patient with me. She made sure to ask important questions and work with me no matter what I needed. Then the serviceman who came out was very knowledgeable and knew right away what the problem was. He fixed in very quickly, efficiently and was super nice. This company is very honest, works quickly but also thorough! There is no one else I would ever use!!! T... read more
Business response:
Hi, Nicole. Thanks for taking the time to share your positive experience. We truly appreciate it!
I called to inquire about pricing and update my system and the customer service I received over the phone was excellent. I look forward to using this company in the near future. I highly recommend them.
Business response:
Hi, Wendi. We are thrilled to learn that you had a positive experience with us!
Good job! Everything went fine. Thank you.
Genuine came to replace our old furnace. They were prompt and efficient in getting our new one up and running. Highly recommend!
Genuine has genuine staff, helpful and accommodating! Definitely recommend ⭐️⭐️⭐️⭐️⭐️
Business response:
Hi, Rebecca. We appreciate the kind words and are glad we could provide you with a positive experience!
The customer service is excellent. They are detailed, informative, and honest. Had the opportunity of meeting Ryan who fully explained the issue, offered alternatives to fix it, and followed up promptly. Rebecca assisted me with financing options and was kind enough to make sure I also understood the process. They expedited the service and had a new furnace up and running in couple days. Great service all across the board and I have already recommended them! I will use them again.
Business response:
Hi, Rosa. Thanks for taking the time to share your positive experience. We truly appreciate it!
Frequently asked questions about Genuine Heating & Cooling
How is Genuine Heating & Cooling rated?
Genuine Heating & Cooling has a 5 star rating with 147 reviews.
When is Genuine Heating & Cooling open?
Genuine Heating & Cooling is open now. It is open 24/7.