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Gigstreem

4.9

About this business

We do internet differently. At GiGstreem, we provide the most reliable, fastest internet service on the market with the best customer service - guaranteed. You get zero throttling and zero latency at the lowest cost. 

Location details

14 Pennsylvania Plaza, Suite 1616, New York, NY, 10122, United States

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4.940 reviews
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Virginia Lopez 
4 months ago

We moved into a place that requires this Internet provider and it has been nothing but issues. It’s been about three weeks since we moved in, and our Internet has gone out twice. Keep in mind that when the Internet does go out, it is not a simple fix either. In our experience it takes a minimum of 5 to 10 hours to get any type of connection restored. Also, when we moved in, we had to go and purchase extenders because the modem provided by them only provided Internet for one room and did not reach any other part of our house.... read more

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Richard Tyler 
4 months ago

My apartment complex just installed this garbage. I've heard nothing but complaints from my neighbors that renewed their lease and were forced to use this new "service" I have not been forced to switch yet, but I see the "High Speed" Wifi box in my apartment go off line regularly, and there have already been "community outage" e-mails. If they force me to lose my ATT Fiber, I'm moving out. Working from home I cannot even think about risking such horrific unreliable service. Fun note, I told the apartment complex about t... read more

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Jess Redcorn 
4 months ago

I’ve never written a review for anything before, but I feel compelled to share my experience. If a property recommends this provider, RUN. The constant outages and sheer incompetence make it unbearable. There’s always some kind of issue, and as a hybrid worker, it's an ongoing inconvenience. We’re forced to deal with terrible service, and they have the nerve to claim their engineers are 'working on it.' Yet, nothing ever gets resolved. I’ll sign into every Gmail account I have just to make sure this company doesn’t get a 2-s... read more

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Christian Niles 
3 months ago

I don’t ever leave reviews but this service has earned one. Our apartment just forced all of the tenants into switching to their community service. Immediately, we began having internet issues and laggy connection. On New Year’s Eve, our internet went out and hasn’t been working ever since. I’ve been run around by the horrible mobile support, and a technician came out and “fixed it” only for the internet to go down again about another hour later. Going in 8 days without service and was supposed to have a technician today, bu... read more

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Chris Morrell 
3 months ago

My apartment complex switched from AT&T to required gigstream. It is useless. Crashes, speeds are no where near promised. Do not move anywhere this service is offered. Do not sign up for their service. My 1990’s AOL dial up was faster and more reliable. 

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Frequently asked questions about Gigstreem

How is Gigstreem rated?

Gigstreem has a 4.9 star rating with 40 reviews. 

When is Gigstreem open?

Gigstreem is open now. It is open 24/7.