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Gigstreem
- Internet Service Providers
- New York, NY
About this business
Location details
14 Pennsylvania Plaza, Suite 1616, New York, NY, 10122, United States
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The worst internet service!!!
I spoke to a very nice and helpful customer support representative tonight. He was very professional and did his best to help me with my concerns. Unfortunately, the multiple outages I've experienced with this company in the last few months are very disruptive and less than helpful. Per the nice customer service representative: the engineers informed him that the reason for the outage is an electrical power outage and that once the power is restored, the wifi should resolve. However, the power was restored over 3 hours a... read more
If you're moving into 95 Wall Street in New York, be aware that you'll be forced to use GiGStreem as your internet provider, with no option to choose an alternative. The building imposes a mandatory $70 monthly charge for this service as part of lease renewals--more than double what I previously paid for Verizon Fios ($25/month), a far superior and more reliable provider. Frankly, this kind of forced monopoly should be illegal. Beyond the outrageous cost, GiGStreem's service is deeply flawed. They run their service behind a ... read more
GiGstream is, without question, the worst internet service provider I have ever encountered. The connection is outrageously unreliable, with constant disconnections that make even basic online tasks nearly impossible. Whether I'm trying to work remotely, take a proctored exam, or simply play a video game, GiGstream consistently fails to deliver. The upload and download speeds are abysmal, nowhere near the speeds advertised. This service is so inadequate that it borders on negligence. For anyone who requires a dependable inte... read more
Business response:
We sincerely apologize for the unreliable service and slow speeds you experienced with Gigstreem. We understand your frustration, especially when trying to work or study online. Your feedback is valuable and helps us identify areas for improvement. We appreciate you taking the time to share your experience as we work to enhance our service for all customers.
We haven't gotten wifi for 3 weeks where I'm at.
Business response:
Please accept our apologies for the inconvenience you have experienced with the wifi service. Please contact us at (800) 747-1830 for further assistance.
Terrible ISP, we’ve had multiple outages at our building this year and are currently on day 3 of an outage. I’ve never had this many issues with an ISP before
Frequently asked questions about Gigstreem
How is Gigstreem rated?
Gigstreem has a 1.7 star rating with 233 reviews.
When is Gigstreem open?
Gigstreem is open now. It is open 24/7.