Gigstreem

Corey Vance 

on Google

2 months ago

HORRIBLE internet provider. DO NOT MOVE TO A PROPERTY THAT HAS Gigstreem unless you want to spend hours on the phone with the tech support for the same issue. We constantly have intermittent outrages and have to call their “tech support” who reset the device or send a technician out days later. These outages have been ongoing for 3 months and I’ve called Gigstreem over 50 times for this to be resolved. They send a technician out here and they can’t figure out why and say to call back when it’s not working. Additionally, over... read more

Virginia Lopez 

on Google

3 months ago

We moved into a place that requires this Internet provider and it has been nothing but issues. It’s been about three weeks since we moved in, and our Internet has gone out twice. Keep in mind that when the Internet does go out, it is not a simple fix either. In our experience it takes a minimum of 5 to 10 hours to get any type of connection restored. Also, when we moved in, we had to go and purchase extenders because the modem provided by them only provided Internet for one room and did not reach any other part of our house.... read more

Austin Fahsl 

on Google

4 months ago

Gigstreem is easily the worst internet provider of the six I’ve had in my life. I have about 20 minutes to an hour of outage per two days. Their customer support always has a long wait and they will not escalate you up if the first level of support can’t help you, which is most of the time. Furthermore, their routers are attached to the wall and so they can’t be power cycled easily in the case of a failure. Lastly, the only way to log in and manage the network is through their site, which obviously won’t work when their inte... read more

Malissa 

on Google

3 months ago

This company needs investigating. The service is GARBAGE AND CUSTOMER SERVICE SUCKS!! Why are some apartment complexes using this company when there are soooo many complaints? I have been without my service since October!!! And guess what, I am still without service and contacting customer support is useless!! However, they are still charging $70 monthly. I would say, DO NOT RENT ANY PLACE THAT USES GIGSTREAM as their internet provider. Please see all the reviews. And if you notice, they use the same response for each re... read more

Benjamin Steger 

on Google

5 months ago

Gigstreem has been an incredibly frustrating experience. Unfortunately, it’s the only option in our apartment building, and it falls far short of its advertised service. We supposedly have 1 Gbps speed, but we’ve never come close to that—even with a wired connection. In fact, the speeds are consistently slow and unreliable, making it impossible to stream or work from home without constant interruptions. Worse yet, there are frequent outages that happen multiple times a month, sometimes lasting hours. To make matters even wo... read more