Goldelm at Charter Pointe's cover image
Claimed

This profile has been claimed by the business owner or representative.

Goldelm at Charter Pointe

4.6
Get directions

About this business

Goldelm at Charter Pointe Find your new place at Goldelm at Charter Pointe, a wonderful place to call home. This prime Ballard St setting in the Northeast Orlando neighborhood of Altamonte Springs makes for an exciting place for you to live. We have been highly rated in the city for fitness buffs and active lifestyles. Here at our community, our welcoming leasing staff is ready to help you in finding the perfect new apartment. Drop in and see how amazing it can be living at Goldelm at Charter Pointe! 

Location details

919 Ballard St, Altamonte Springs, FL, 32701, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.660 reviews
5
42
4
11
3
7
2
0
1
0
Select a rating
Jamal W.'s profile image
Jamal W. 
on Birdeye

2 weeks ago

Awesome stuff 

Business response:

Hi, Jamal. We are thrilled to learn that you had a positive experience with us!  

Aubrey L.'s profile image
Aubrey L. 
on Birdeye

a month ago

Adrian was welcoming, informative and professional. He addressed all of my questions and concerns. In fact, he made an otherwise potentially stressful process pleasent. The unit I saw is in great condition. It is what I'm looking for, and I look forward to securing the space as my home.. 

Business response:

Hi, Aubrey. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Jazmin R.'s profile image
Jazmin R. 
on Birdeye

3 months ago

Girls at the office are very nice & helpful. There's a Good team. 

Business response:

Hi, Jazmin. We are thrilled to learn that you had a positive experience with us!  

Jose R.'s profile image
Jose R. 
on Birdeye

4 months ago

The personal were very professional, but when I was ready to move, I waited for a week until my apartment I was told is ready. Unfortunately isn't. Until today. From oct 13, I moved until today the 26. Now is almost done. The rest looks good so far. Thanks for the maintenance people and administration. 

Bobito S.'s profile image
Bobito S. 
4 years ago

Centrally located! The staff here really takes care of you and make you feel welcome instantly. It’s in perfect location to travel anywhere! 

Brandi K.'s profile image
Brandi K. 
6 years ago

Safe, friendly, affordable! Hello! I am a current resident at Charter Pointe Apartments. I have been here for 10 months now and it's honestly the best apartment complex I've ever lived in. I've lived in two others (both nice - one near Millenia Mall and one by Waterford Lakes). My husband, baby and I are staying in a loft apartment that overlooks the main pool. Why I love the place: 1) The loft layout is so cool. It's a smaller square footage but seems large because of the vaulted ceilings leading up to the second floor whic... read more

Natasha S.'s profile image
Natasha S. 
8 years ago

Okay place to live Front office staff is lovely. Maintenance is lovely. Quiet neighborhood washer dryer hookup no washer and dryer included. I gave it the number of stars because although the your rent May Say $760 they gone add $20 for valet trash that isn't optional. So that brings it to $780 plus your water which you pay separately. So you'll be paying will over $800. I had a problem with spiders. Appliances can be updated. Other than that it's okay. 

Business response:

Please let the office team know if there is any maintenance or pest control that needs to be performed in your apartment. Our pest control company is on site every Tuesday and will only enter upon your request. 

Deja J.'s profile image
8 years ago

Charter pointe apartments I like that my complex has contest for residents and listens to the residents needs. However, I wish corporate would give a 5 day grace period to pay your rent before the late fee is charged. It would be convenient since the rent is above market for the square footage of the apartments. 

Jennifer O.'s profile image
Jennifer O. 
8 years ago

Great place to live! I recently moved from New York City to altamonte springs and found the charter pointe apartment complex online. We have a pitbull and they are one of the few places that accept all dog breeds. Moving from one state to another can be very stressful, but our transition was a smooth one thanks to the support of the management staff here. All are very friendly and considerate. They had our best interest at heart and made it a point to accommodate us as best as possible. We never got the chance to see the apa... read more

Frequently asked questions about Goldelm at Charter Pointe

How is Goldelm at Charter Pointe rated?

Goldelm at Charter Pointe has a 4.6 star rating with 60 reviews. 

When is Goldelm at Charter Pointe open?

Goldelm at Charter Pointe is closed now. It will open tomorrow at 9:00 a.m.