Golden Valley Health Center

Krystyn Costea 

on Google

5 months ago

Front office staff was rude and disappointing. I am a single mother working full-time and my child woke up with an ear infection. I provided a written letter as well as insurance for my child to be taken by a family member. The office staff was rude and was unwilling to see my child and even called me to say that I should’ve been the one that brought my child in. Her father is in the military and was unable to be there, and I was unable to call off of work that day and was thankful that a family member could take her. They w... read more

Marina 

on Google

4 months ago

I wish we could give this place negative ratings, they deserve zero starts. Not only do they not answer phone calls on a timely manner, when they do they’re so incompetent they don’t know how to transfer calls. They lack common sense to send prescriptions over to the pharmacy. Recently they misplaced my paperwork. Who in the hell runs this place? Are they even qualified?! Do they hold training sessions for employees? Half of the staff is rude, and your answering service can’t be understood because of their thick accent. Thi... read more

Laquisa Davis 

on Google

2 months ago

Schedulers are totally incompetent. I needed to leave a message with my specialist and this guy made me a appointment, only for the doctor to say, leave a message with my specialist. That what I wanted to do a week prior and they made me an appointment! Wasted my time going to the appointment. I called again trying see who I contact about accessing MyChart, the scheduler Jose Laguna answered the call and told me that the scheduling department only did scheduling. When I asked him to forward my call or to give me the number o... read more

Jose Plancarte 

on Google

a month ago

I have gvhc as my pcp and I simply went in to their urgent care in Merced for a prescription refill for symptoms I previously had and I stated that it’s the same symptoms but they insisted I go to the ER because they didn’t have the proper equipment and that it would take days if I went through them to me that was just lazy, careless and unprofessional 

Annabel Castellanos 

on Google

4 months ago

If zero stars was an option it’d be zero stars. This place will have you running circles all over Merced just to tell you “we’re all booked up for the day” at 1:30pm and “we have another urgent care at Northview” and send you that way just to be told “our provider only see’s kids 16yrs of age and older” What ever happened to valuing the mission statement and serving the underserved!