Gordon Flesch Company

Tim Mercer 

on Google

5 months ago

St Paul has endured a very disappointing experience switching our contract over from Toshiba. The Canon copier is fine however the execution of removing the old Toshiba and the placement of the Canon was very messy and very unprofessional. If we could do the whole process over again we would not decide on Gordon Flesch. 

Jeff Cloyd 

on Google

4 months ago

I called to download our office printer driver to my laptop. The technician was from out of the country and using an internet line with horrible connection. I heard more air then his voice. He tried giving me a 6 digit code and all I kept hearing was 8 air air air 1 and then repeated the same. Come on GFC get your customer service act together. 

Monica Lunderman 

on Google

2 years ago

Took way too long to get 2 copiers for 2 of my offices. Tried to get loaners and that took months as well, we finally got a loaner after a month and there was no fax option. Communication could have been better from the rep but this caused a huge hindrance in our operations for 2 offices. I had to keep emailing and calling just to check on status. We finally got an installation date but that wasn't consistent with the rep's timeline. It just wasn't a great experience, not happy. 

Lori Terry 

on Google

5 years ago

We have 4 copiers with Gordon Flesch in three different locations. The transition from our old company to them went well. My rep, Heather Bolton, is amazing! She was there through the whole process answering all my questions and making sure the transition went smooth. The ordering of supplies is made easy by using their online portal. Anytime we have a service they are here same day! Love this company! 

Jeff Veal 

on Google

a year ago

very prompt, set up our copier - printer and made sure it worked before they left. Very pleased and would go thru this company again for sure !