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Gordon Flesch Company
- Business Services
- Dublin, OH
About this business
Family owned for over 60 years, the Gordon Flesch Company is an independent solutions provider working to identify and provide the best equipment and software solutions to help your business succeed, all by the most customer-focused professionals in the industry.
Location details
5655 Venture Dr, Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our experience with the Gordon Flesch Company was an excellent experience throughout the whole process. From the service we were receiving on our previous copier, to quotes, sales, purchasing, delivery and invoicing, we couldn't be more pleased. Thank you!
Their customer service is exceptional! Service calls and technical questions are handled so quickly and efficiently. Every single person I've worked with so far has been friendly, responsive and committed to making our experience the best it can be. I would like to especially mention how helpful Wayne Carpenter, Al Wise and Bob O'Shaughnessy have been. Also the techs assigned to our district, Tom and Dan, have been wonderful. Staff members have already commented so positively on their service.
Our rep at Gordon Flesch was not very responsive unless it was to purchase a new device. We still need a few things setup to get everything working the way it should. I understand our rep is no longer working there so I am not sure if my rating will go up when we get assigned a new rep.
It is difficult to get customer service at times. The client portal is not easily accessible initially and little to no guidance was given regarding that and other new customer matters. We did not even know who our "account executive" or the representative for our account was until we had a problem. Contract questions were answered in the minimal way with little patience. The orientation of the new copier was lacking in explanation of certain functions. We didn't cover any troubleshooting. And later were referred to the w... read more
We use Gordon Flesch Company for our small business in Hilliard, Ohio. We have been so happy with the service that we have received. We love our point of contact, Sean, and our IT support representative, James. Gordon Flesch is same day service! Don't call if you don't want them to come fix a problem immediately. So glad we made the switch from our prior printer/copier company.
Frequently asked questions about Gordon Flesch Company
How is Gordon Flesch Company rated?
Gordon Flesch Company has a 4.9 star rating with 79 reviews.
When is Gordon Flesch Company open?
Gordon Flesch Company is closed now. It will open on Monday at 8:00 a.m.