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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stephanie McGrath was amazing. She was able to help us get qualified and her kind and confident spirit kept us believing that we could get this finalized. Grace Sparks was equally wonderful getting us across the finish line to closing.
Business response:
Thank you for taking the time to share your experience with us, Amanda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Gracie and Nick were amazing to work with! They really helped us with all the intricacies of the mortgage experience, and working with Andrew as well, it was truly a great experience all around!!
Business response:
Thank you for the positive review, Steven! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Thank you to everyone who helped us with this loan!! You were wonderful!!
Business response:
Hi William - Your feedback is greatly appreciated. Thank you for the review.
First off, I gave all questions the highest ratings, why does the next page say "it sounds we have some opportunityies to improve"? I'm a procedure writer, and wrote in the banking industry for 10 years; it was just an observation :-) About our service...it's a shame you do not offer higher ratings on your survey! Judy and I CANNOT express how grateful and blessed we are being teamed up with PennyMac! Our refi journey started with PennyMac reaching out to us, not the other way around. Derek Esterburg had great patience an... read more
Business response:
Hi Christopher - Your feedback is greatly appreciated. Thank you for the review.
This has been a great experience in working with our mortgage company.
Business response:
Hi Steven - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Grace made our deal smooth
Business response:
Thank you for taking the time to share your experience with us, Jaycel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Gracie Sparks was extremely helpful and very good at her job. She was a pleasure to work with.
Business response:
Hi John - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Gracie was extremely helpful and knowledgeable. She was a pleasure to work with.
Business response:
Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Grace and Matthew Picarri are the best. Super helpful and professional. I’d buy another house just to get to work with them again.
Business response:
Hi Jonathan - Your feedback is greatly appreciated. Thank you for the review.
Layal and Grace were both great to work with and on top of everything!
Business response:
Hi Simit - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Grace Sparks has a 4.7 star rating with 248 reviews.
Grace Sparks is closed now. It will open tomorrow at 9:00 a.m.