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Gravina's Window Center of Littleton
- Windows Installation
- Littleton, CO
About this business
Location details
209 W Littleton Blvd, Littleton, CO, 80120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I contacted Gravina's to provide a bid for replacing several windows in my home. Jim and Mike Gravina came to my house, measured the windows, and provided us with an estimate for the windows. We told Jim and Mike that we would be receiving one additional estimate and would let them know in a day or so. At this point they offered us a discount to sign up with them tonight, agreed to their discounted price and signeda contract. They put together a contract, took our credit card number for the deposit, etc. All seemed great unt... read more
I contacted Gravina's on 10/28 for a bid and was assured that I would receive a call back in 24-48 hours. I didn't, so I contacted Gravina's early the next week and scheduled a consultation on Friday @ 4:30pm. Mike Gravina called that afternoon and asked if I could meet earlier but I apologized I couldn't meet until our appointment time. He called back 30 minutes before our appointment and canceled. I called him back and requested he contact me with a new appointment. I have not received a call back to reschedule my canceled... read more
After finding Gravina's Window Center at the Colorado Home Show, my husband and I decided to contact them for a quote to replace the windows in our entire house. Jim and his son arrived 20 minutes late to our house for the appointment. For 1.5 hours we talked about what we were looking for in our replacement windows and Jim took measurements. We were positively impressed with the product. They left. We never received a quote or follow up until 12 days later when the son (sorry I forgot his name) called to see how we had left... read more
Business response:
We give all customers the best estimates we can. We are not able to meet all expectations and for that we apologize. We are a higher end window replacement company in comparison to the other company stated so our prices reflect value and quality installation. We have been in business since 1973 and our track record proves our reputation.
Placed a $3800 deposit on $7600 window installation in late November, 2013. As of March 1, 2014; we don't even have a date set for delivery or installation. Call backs NEVER happen as promised. I don't know if Gravina's is in financial distress, but this has all the signs of such.The windows we ordered were within the standard parameters for Marvin Infinity windows - nothing special. We were told delivery would be about 6 weeks. It has been more than twice that long and still not even a date. Payment was made by check which ... read more
Business response:
This is from 2 years ago? Why is this posting now Angie's List? We are not and have never been in financial distress. We reject this claim from the writer. Please Remove this.
Salesman arrived on time and had a variety of products available. Quote seemed reasonable, but we ended up buying another product from another company (and probably paid way too much). We requested and received a quote for a sliding glass door.
Business response:
Unfortunately, we do not have (member name removed) in our data base. I believe she has the wrong company. Please check your records and if this is correct you can notify us and I'll ask Angie's List to remove your response from our account. Jim Gravina
unknown I've emailed 4 times and never received a reply so just gave up
Business response:
Hi (member name removed) , I'm not certain what you were inquiring about. It is important to us that we respond promptly to all email and phone messages, however, we have no record of anything from you. We don't have you in our customer database, we don't have a record of any email from you. We looked your name up online and left a voice message for you in regards to what this is all about and have not heard back from you. You may have us confused with Gravina's Siding and Windows? We are happy to get to the bottom of this, ... read more
I first contacted Jim Gravina on 8/19/2013 to request a warranty replacement of a defective part on one of the sliding screen doors they had installed for me in June of 2005. He asked me to email a photo of the defective part to him, which I did that day. After two weeks of not hearing anything from them, I called to inquire what was going on and was told the part was on order. After waiting another two weeks and hearing nothing, I called again and was told by the person I spoke to that a message would be conveyed to Jim Gra... read more
Gravina's could do a better job at proactive communications with customers waiting to hear when their job will be scheduled. As the time for starting the job was approaching, I had to contact Gravina's a couple of times to get an update. They should be contacting their customers maybe as far out as two weeks before the work is likely to begin. We realize that they can't commit to a date until it virtually arrives, but the heads-up on timing estimates would prove really helpful to customers who have to coordinate their own sc... read more
In January, while Allan was installing my patio door, I took the opportunity to research why my bedroom window was icing up in spite of having a storm window. After removing the window seat, I saw little insulation and Allan took a look and confirmed they could fix it. Meanwhile, Jim and Mike Gravina arrived to check on the patio door installation so I showed them the window and window seat. They were able to give me an estimate right away for a new window and replacing the window seat, trim and patching the drywall. I tend ... read more
Frequently asked questions about Gravina's Window Center of Littleton
How is Gravina's Window Center of Littleton rated?
Gravina's Window Center of Littleton has a 4.4 star rating with 272 reviews.
When is Gravina's Window Center of Littleton open?
Gravina's Window Center of Littleton is closed now. It will open tomorrow at 9:00 a.m.