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At Great Bay Spa & Sauna, we go out of our way to ensure the highest quality product and the best possible customer service, even long after your purchase. We pride ourselves in being the, hot tub, swim spa and sauna experts in Portsmouth and all of New England, and we carry only the most reliable brands Sundance Spas, Hydropool, and Tylo Saunas.
1850 Woodbury Ave., Portsmouth, NH, 03801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 5:00 p.m. | |
Thu | 10:00 a.m. to 6:00 p.m. | |
Fri | 10:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 4:00 p.m. | |
Sun | 11:00 a.m. to 4:00 p.m. |
Jessica was exceptionally helpful and efficient with finding me the perfect Hot Tub. I went with the Sundance Berkeley which has surprised me thoroughly with its quality & comfort considering it is a price fighter model. I shopped many other brands/dealers and both Greatbay Spa and Sundance had the best longterm continued customer continued satisfactory reviews. I have owned other brand tubs in the past and constantly was adjusting chemicals. This tub has been very easy to keep safe & clean thanks to the education I receiv... read more
We’re hot tub newbies and the team at Great Bay Spa & Sauna has been incredibly helpful. They are very knowledgeable and responsive, we’ve had an excellent experience every time. We love our new hot tub!
Can’t say enough good things about Great Bay Spa! This is my third Sundance tub over 4 decades. The old guys are retired but the new folks maintain the high quality and service. Jessica in sales was fantastic and Nick and Brian did a great job on the delivery and install. Highly recommend Great Bay Spa!
We purchased our hot tub last fall, and it was delivered about a month ago. We have had a fantastic experience overall. "Shopping" and trying out trying out several different tubs was very pleasant with Jessica and Alan. I tend to ask A LOT of questions, and they were both very patient and knowledgeable, and offered great advice. Delivery and set up also went flawlessly. Finally, as we've used our tub almost every day in the last month, I have made many calls asking questions to learn about the use and maintenance of the tu... read more
Terrible customer service for this company when it comes to getting any work done on your hot tub that’s is only 2 years old! Leaking water, pump is going and plastic on the lights keep breaking. We haven’t been able to use our hot tub for weeks due to the issues going on. Called to get a technician to come service our tub to find out what’s going on with it and we keep getting told they are “trying” to find time for us on their schedule. Would not recommend this company if you need work done to your hot tub that’s under ... read more
Great Bay Spa & Sauna has a 4.9 star rating with 109 reviews.
Great Bay Spa & Sauna is closed now. It will open tomorrow at 10:00 a.m.