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Great Bay Spa & Sauna
- Hot Tub & Pool
- Portsmouth, NH
About this business
At Great Bay Spa & Sauna, we go out of our way to ensure the highest quality product and the best possible customer service, even long after your purchase. We pride ourselves in being the, hot tub, swim spa and sauna experts in Portsmouth and all of New England, and we carry only the most reliable brands Sundance Spas, Hydropool, and Tylo Saunas.
Location details
1850 Woodbury Ave., Portsmouth, NH, 03801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I have been a customer of Great Bay Spa since 2000. We bought our hot tub from them and have steadily used it for 25 years! It's needed a little service over the years, and the tech support at Great Bay has been amazing. Recently our hot tub needed some servicing, And the service department was beyond helpful! They responded quickly to questions and scheduling. And even recently gave me a refund for a service that was in question. I am always happy to do business with Great Bay Spa.
Brandon was extremely knowledgeable and helpful without being high pressure. He was able to arrange prompt delivery and installation of our new indoor sauna, which we really enjoy. He also provided great followup and support for operating questions. The Portsmouth location had a large show room, which facilitated our decision. We would return to this vendor for any future purchase.
Already posted a five star review on Yelp the day after it was installed explaining how great the sales and install crew were. Once we filled it and had power installed we noticed one interior light bulb was out. No big deal but the service dept responded the next day and had it fixed before I got home. Now I can add the service dept to the five star review. Thanks again guys. Would definitely recommend shopping here for a new tub. Eric and Dena from Candia.
George was very helpful. Went above and beyond to help me doing maintenance early in my tub ownership. The tub itself (Mirin 880) is glorious. So far I use it 3-7 days per week. They are priced better than mainely tubs and I was within their service area. If you handle delivery yourself you don’t gotta pay sales tax either since they are in NH. I did a lot of research with a lot of businesses and am glad I went with them.
Awesome service and delivery across the board , worked with Jessica and she let me know exactly when the sauna was going to be available , delivered , etc. Installation was very efficient and the sauna is working well. Thanks Mark
Frequently asked questions about Great Bay Spa & Sauna
How is Great Bay Spa & Sauna rated?
Great Bay Spa & Sauna has a 4.9 star rating with 127 reviews.
When is Great Bay Spa & Sauna open?
Great Bay Spa & Sauna is closed now. It will open at 10:00 a.m.