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Great Bay Spa & Sauna
- Hot Tub & Pool
- Portsmouth, NH
About this business
At Great Bay Spa & Sauna, we go out of our way to ensure the highest quality product and the best possible customer service, even long after your purchase. We pride ourselves in being the, hot tub, swim spa and sauna experts in Portsmouth and all of New England, and we carry only the most reliable brands Sundance Spas, Hydropool, and Tylo Saunas.
Location details
1850 Woodbury Ave., Portsmouth, NH, 03801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Although the travel fee was a bit steep, the service Richard and Matt provided was beyond acceptable. Matt arrived on time, found the leak in seconds, replaced the piece, and was saying his goodbye to me within 40 minutes. Impressive. Richard is so understanding and willing to help solve problems. His professionalism and knowledge of his products were so amazing that he was easy to trust. I'm not hoping to need their services again, but if so, I know I'm in good hands. Thank you both so much. Best regards, Bob and Lisa Colle... read more
I have been a customer of Great Bay Spa since 2000. We bought our hot tub from them and have steadily used it for 25 years! It's needed a little service over the years, and the tech support at Great Bay has been amazing. Recently our hot tub needed some servicing, And the service department was beyond helpful! They responded quickly to questions and scheduling. And even recently gave me a refund for a service that was in question. I am always happy to do business with Great Bay Spa.
Already posted a five star review on Yelp the day after it was installed explaining how great the sales and install crew were. Once we filled it and had power installed we noticed one interior light bulb was out. No big deal but the service dept responded the next day and had it fixed before I got home. Now I can add the service dept to the five star review. Thanks again guys. Would definitely recommend shopping here for a new tub. Eric and Dena from Candia.
Brandon was extremely knowledgeable and helpful without being high pressure. He was able to arrange prompt delivery and installation of our new indoor sauna, which we really enjoy. He also provided great followup and support for operating questions. The Portsmouth location had a large show room, which facilitated our decision. We would return to this vendor for any future purchase.
Recently replaced our 20+ year old Sundance hot tub with a brand new one - outstanding service, price and knowledge of product (Jessica). I would definitely recommend Great Bay.
Frequently asked questions about Great Bay Spa & Sauna
How is Great Bay Spa & Sauna rated?
Great Bay Spa & Sauna has a 4.9 star rating with 128 reviews.
When is Great Bay Spa & Sauna open?
Great Bay Spa & Sauna is closed now. It will open tomorrow at 10:00 a.m.