Great Expressions Dental Centers - Linebaugh

walaa s 

on BBB

2 years ago

they always find way to over charge **, there is $10 i have to pay me and my family under *****, not sure what is it about, they don't even provide a mask or take a temp., office said its corporate policy, called corporate no body answer the phone, left several messages and nobody return my call, bad place for business, stay away 

JEFFREY T 

on BBB

2 years ago

The ************ office is a scam. They said they would accept my insurance and then refused a basic cleaning and tried to upsell me on a $350 cleaning that I would have had to pay out of pocket. They refused to do the procedure covered by my insurance. In addition they tried to sell me a cap for a tooth that was perfectly fine, they said it was preventative. Stay away from this place at all costs. 

Paul S 

on BBB

2 years ago

They destroyed my teeth (and the only way to fix it is with tooth reganaration what is still in study since 2012) and if that's not anough they stole money from my insurance and they stole money from my debit card. And I request all my money back plus what they stole from my insurance and interest. And if someone can help me recruit new dentist so I can serve the public I will be grateful 

Jeff M 

on BBB

2 years ago

Have two tooth pains and asked diagnosis, cold tests both normal, but asked to do root canals by explaining gum signs, X-rays, etc. which couldn't convince me. Then went to another endototist for re-test and was told fine. One tooth (the bigest morlar) just have a small re-fill and pain was gone. I wouldn't let their endotist to kill alive teeth by paying $$$$. 

William M 

on BBB

2 years ago

Scam scam scam scam scam over sold over billed. They over charged me for cleaning through Humana and billed more for cleaning and x **** They quoted my wife $6,000.00 worth of dental work that she didnt need and it was verified by two different dental offices. It is appalling. They billed me for $25.00 and $75.00 more and I asked 3 times to speak to a office manager and no one returned my call. I just received a call from their collection agency. I am sure they are keeping the agency busy. Do yourself a favor and trust anoth... read more

Joyce S 

on BBB

2 years ago

Staff is helpful but **************** for Great Expressions is problematic. It's been over 90 days and refund has not be refund through Delta Dental has paid Great Expressions a day after the wrong billing. 

Carl M 

on BBB

2 years ago

I'm so beyond sick of these organization's customer service. I'm an invisalign patient. We are required to change our trays every two weeks with appointments every six weeks. Simple enough. I called the office starting at 8am and when someone finally picked up the line, she abruptly told me to hold. I was calling because they never sent my appointment confirmation text. The lady came back after 5 minutes, told me no one was available to see me until two months later. All I really need at this point is to pick up my trays. I ... read more

John P 

on BBB

2 years ago

I would like to put a review for the green office. I was there February 2nd for a tooth ache. They did X-rays and found my tooth was cracked and was starting to decay. I want to say it was ********************. To make a long story short I was in the chair for 4 hrs and she broke the tooth off and tried multiple times to get it out. So long that at noon her assistant left for lunch. She had **** I believe her name was to come in and assist. The dr finally said she couldnt get the roots out and and made me sign a paper statin... read more

Stanny T 

on BBB

2 years ago

Their billing is awful. Ive paid my bill but they keep sending me statements. When I call their office, their mailbox is full. When I call the ***** number, they say they have high call volumes and then the phone disconnects. They need to be sued.