This profile has been claimed by the business owner or representative.
2771 Monument Road Ste 21, Jacksonville, FL, 32225 , United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Went in for a crown and cleaning. Doctor gets a 5. Assistant gets a 3 for the temporary crown. It took him 3 tries to put the temporary crown on. I told him I felt something between teeth forward of the crown before he put it in. He said he thought it was a mental thing. Later I was flossing and there was a complete thin clear covering on the tooth I mentioned to him. Then the technician that was cleaning my teeth had him to come look at the temporary crown concerned that it would not last for 2 weeks. So he sat me a a d... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Arnita. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at patientservices@Greatexpressions.com and we'd be happy to help you out. Sincerely, Great Expressions Dental Centers - Monument
Amazing staff, they make you feel so welcomed and always there to help.
Business response:
Hi, Sandra. Thanks for taking the time to share your positive experience. We truly appreciate it!
Having done research about providers, I chose to come here to see Dr. Musso six months ago. I was very satisfied with Dr. Musso at that time. Less so with the staff who tried to upsell me on something; I don’t even remember what that was anymore, but Dr. Musso confirmed I didn’t need it. Happy with the dentist, I made an appointment to come back for a 6 month cleaning and checkup with her. Towards the end of my cleaning today, I’m told that a different dentist will come check my teeth. Dr. Musso is at different office now, a... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Brian. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at patientservices@Greatexpressions.com and we'd be happy to help you out. Sincerely, Great Expressions Dental Centers - Monument
Great Expressions Dental Centers - Monument has a 4.6 star rating with 600 reviews.
Great Expressions Dental Centers - Monument is closed now. It will open tomorrow at 8:00 a.m.