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1331 N Elm St, Suite 200, Greensboro, NC, 27401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This group, unbeknownst to me, apparently read an x-ray on behalf of a treating facility in a neighboring county from a visit in December 2024. To be clear, the provider I saw is not in Guilford County and is not Greensboro Radiology. Today, I received a voicemail from a bill collector who informed me that I owed money for services rendered by Greensboro Radiology. The debt collector informed me that Greensboro Radiology had been sending bills to an address where I have not resided since I was a minor child in 1993. Oddly,... read more
I called the billing department to explain a mixup with my insurance at the time of the service rendered and asked if they would resubmit the claim with BCBS. After supplying all the information needed I was told that it was never filed and they would do so. The gentleman that helped me was very courteous and helpful and verified my information three times at different times through our conversation to make sure everything was correct. He was very thorough and very friendly. It was a very nice and welcome experience.
My only complaint is that I didn’t like receiving my bill by text message. There are so many scams using texts and no one informed me that my bill would be delivered in this manor. I didn’t trust it to be legitimate.
I was on a girls trip when my kidney stone acted up. I was hours from home and it was the middle of the night but luckily this hospital was seven minutes away. It was probably the best experience I’ve ever had in a hospital. Thank you for saving my trip!!
At this point, I honestly don’t know what else to do. I had services performed through Coastal Radiology Associates, but the billing department recorded my insurance information incorrectly and my birthdate. Despite multiple attempts on my part to provide them with the correct details, including participating in a three-way call to connect them with my insurance [only to find out it was an error in the billing department from the radiologist on why they were having issues filing a claim] and the call concluded that everythin... read more
Greensboro Radiology has a 3.5 star rating with 170 reviews.
Greensboro Radiology is closed now. It will open tomorrow at 8:30 a.m.