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Hathaway Village Apartments
- Apartments
- Florissant , MO
About this business
Location details
11470 Latonka Trail, Florissant , MO, 63033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great Place to Live Living at Hathaway Village has been very peaceful. The office manager and maintenance staff respond in a timely manner to all issues and requests. I enjoy the monthly resident events. If you’re looking for a home in Florissant, this is a great place to start!
DO NOT MOVE! Mold growing in the apartments. Nothing gets fixed. The employees in the leasing office care little to none about the issues in the apartments. I was placed on bottom floor. On MOVE IN DAY, my unit FLOODED from backed up sewage. Took 2-3 days for someone to actually do something about it. This place is horrible. Definitely taught me a lesson. If I could give this property 0 stars, I would.
Business response:
Thank you for taking the time to share your feedback. We try hard to provide customers with the best support possible and apologize that this wasn't your experience. It was an uncommon instance and we'll do better.
poor management Management is horrible dont nun get done nor fixed around here upstair neighbors are rude filed a complaint nothing was done. my stove never got fixed when I first moved in my apartment was a mess patio was trashed. I would never renew my lease over here ever again these apartments are not worth the price
Business response:
Hello , Thank you for the review. It is always our intention to keep customer service first. We have sent out communications to residents regarding stoves, they are on order and will be in soon. Please check your inbox or call the office 1 844-593-2746 so that we can update your contact information.
Poor management Horrible management and Emma is one inconsistent communicator and very unprofessional when concerns like repairs etc. Don’t waste your time I’ve live here for 4 years.
Business response:
Hello, thank you for your feedback. Efficient and professional customer service is very important to us and we apologize for falling short. Please take a moment to contact us so we can discuss your concerns. Respectfully, Sam
Poor job with work orders I've been calling for over a month to get things done in my apartment.Every time I speak to Emma she always tells me "I'm sending someone out and we've been busy with emergency calls."
Frequently asked questions about Hathaway Village Apartments
How is Hathaway Village Apartments rated?
Hathaway Village Apartments has a 3.3 star rating with 103 reviews.
When is Hathaway Village Apartments open?
Hathaway Village Apartments is closed now. It will open tomorrow at 9:00 a.m.