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1500 Interstate 35W, Texas, 76207, US, Denton, TX, 76207, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I was excited about this company and was decent. I was genuinely excited to offer HealthTrack Rx services to my patient base. As a small-volume cash-based clinic, I appreciated their low-cost testing, fast turnaround times, and the broad range of organisms tested—it seemed like a great fit. However, without any notice, they shut down our portal access and have since ignored repeated attempts to contact them. I was told we were assigned a new rep, but no one has ever reached out. It’s clear that if you’re not a high-volume a... read more
This place is unbelievable. Went to Cityhealth with a sinus infection and they sent the culture to these guys. They submitted weird codes to my insurance and I got a bill for over $700. I fought it and 6 months later I’m still on the hook for over $180 even though I have great insurance and when I go to the doctor, my labs never cost even close to this. Cityhealth said they aren’t using them anymore because of this craziness. Stay away!!
Received a bill 6mo after labs requesting $125. Annoyed this was so late and right after Christmas I decided to pay it in increments. This company contacted me several times a month with texts, mail and calls asking for the amount to be paid in full despite me making payments. Will try to never have labs done through them again what a nightmare.
We never received a statement for the lab work they want us to pay on . They started calling me telling us we have an unpaid balance , but would not send a bill until we gave them all of our information . This is not how medical billing works and comes off as a scam . I have also put in a complaint with the physicians office who refers their lab work to this company.
Absolute Fraud. My United healthcare app had 8 claims from this bogus place. I literally reported all that shit. Never had a test from this place in my life. United Healthcare even confirmed this goofy business refused to provide proof of service and resubmitted the bill multiple times. Absolutely insane.
HealthTrackRx has a 4.8 star rating with 33 reviews.
HealthTrackRx is closed now. It will open tomorrow at 8:00 a.m.