HealthTrackRx's cover image
Claimed

This profile has been claimed by the business owner or representative.

HealthTrackRx

4.8

About this business

Location details

1500 Interstate 35W, Texas, 76207, US, Denton, TX, 76207, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.833 reviews
Select a rating
Synergy Administration's profile image
Synergy Administration 
a week ago

I was excited about this company and was decent. I was genuinely excited to offer HealthTrack Rx services to my patient base. As a small-volume cash-based clinic, I appreciated their low-cost testing, fast turnaround times, and the broad range of organisms tested—it seemed like a great fit. However, without any notice, they shut down our portal access and have since ignored repeated attempts to contact them. I was told we were assigned a new rep, but no one has ever reached out. It’s clear that if you’re not a high-volume a... read more

Laura Jones's profile image
Laura Jones 
a week ago

This place is unbelievable. Went to Cityhealth with a sinus infection and they sent the culture to these guys. They submitted weird codes to my insurance and I got a bill for over $700. I fought it and 6 months later I’m still on the hook for over $180 even though I have great insurance and when I go to the doctor, my labs never cost even close to this. Cityhealth said they aren’t using them anymore because of this craziness. Stay away!! 

Nichole L's profile image
Nichole L 
2 months ago

Received a bill 6mo after labs requesting $125. Annoyed this was so late and right after Christmas I decided to pay it in increments. This company contacted me several times a month with texts, mail and calls asking for the amount to be paid in full despite me making payments. Will try to never have labs done through them again what a nightmare. 

Jamie Ward's profile image
Jamie Ward 
2 weeks ago

We never received a statement for the lab work they want us to pay on . They started calling me telling us we have an unpaid balance , but would not send a bill until we gave them all of our information . This is not how medical billing works and comes off as a scam . I have also put in a complaint with the physicians office who refers their lab work to this company. 

Thomani Geter's profile image
Thomani Geter 
a month ago

Absolute Fraud. My United healthcare app had 8 claims from this bogus place. I literally reported all that shit. Never had a test from this place in my life. United Healthcare even confirmed this goofy business refused to provide proof of service and resubmitted the bill multiple times. Absolutely insane. 

View all google reviews

Frequently asked questions about HealthTrackRx

How is HealthTrackRx rated?

HealthTrackRx has a 4.8 star rating with 33 reviews. 

When is HealthTrackRx open?

HealthTrackRx is closed now. It will open tomorrow at 8:00 a.m.