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HearCANADA
- Hearing Aid Providers
- London, ON
About this business
At HearCANADA London (Formerly Helix Hearing Care), we are committed to providing the highest quality hearing care, dependable advice and compassionate service. We offer the latest hearing aid technology and work with you to determine the best solution for your hearing needs. Our hearing care professionals have extensive knowledge and expertise in assessing your hearing, as well as prescribing, dispensing and fitting hearing aids. You can expect comprehensive hearing testing as well as personalized care and attention to deli... read more
Location details
467 Wharncliffe Road South, Unit A-5, London, ON, N6J 2M9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Usually good service from one of their satellite offices, and very nice staff on the phone. However, whether through miscommunication or disorganization, trying to pick up a recently fixed pair of hearing aids has been a trial of frustration. I am sorry that short-staffing has led to other offices taking the bulk of phone calls, but that is a very unproffesional way to run a business, if people don't know who or where they are calling. Even something as simple as "Hello this is...at the Strathroy office, or the Brantford off... read more
I visited helix around 12:30-12:45 today, and had a TERRIBLE experience. I was picking up hearing aid batteries for my grandmother who is in the hospital and therefore cannot go herself. I called earlier in the morning and explained the situation to the receptionist where I made a curb side appointment for 1. I showed up earlier than expected but seen no cars in the parking lot , so I did not think it would be a problem. The number I called online said it was from St.Thomas so I figured I had the wrong number when there was ... read more
HA. IT'S A PARKING SPOT HELIX! One of your employee's at the Wharncliffe location decided it was okay to write down my mother's license plate number just because we parked in the 'Patients Only' parking space because there was NO WHERE else to park at that time being and OF COURSE at the time she noticed our car no one was around anymore so she wrote down the nunber! My mother was already in the bank! SHE WAS GONE FOR 10 MINUTES. HELIX HAD JUST OPENED! And from the looks of thing you weren't getting much business that early ... read more
My mother has dealt with them for years. I have taken her on her last couple of appointments and the customer service is great. My mother is very happy with the service on her hearing aid. Would reccomend this place.
The staff are wonderful, always so up beat and friendly, the customer is always important, and they do all the can so you leave with all you need Thanks Debbie
Frequently asked questions about HearCANADA
How is HearCANADA rated?
HearCANADA has a 4.7 star rating with 6 reviews.
When is HearCANADA open?
HearCANADA is closed now. It will open tomorrow at 8:30 a.m.