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Heartland Storage - Lake Geneva
- Self Storage
- Lake Geneva, WI
About this business
Location details
N1989 Schaitel Road, Lake Geneva, WI, 53147, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 1:00 p.m. | |
| Wed | 9:00 a.m. to 1:00 p.m. | |
| Thu | 9:00 a.m. to 1:00 p.m. | |
| Fri | 9:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They advertise that they have onsite staff which is a lie. If they did then they would know that there are homeless people living in their units. Which has now caused issues for the businesses that are around them. It is a very dangerous and unsafe environment for those around these storage units. No one answers the phone when you call the number. Nor do they return phone calls. I feel bad for anyone that has put their trust in storing their personal belongings there knowing unstable homeless people are holding fort in units... read more
Since this company took over, it's been a non stop nightmare. No one EVER answers the phone. I paid my rent in full, on time, and then received a notice that rent was late. After about 30 attempts, I finally got someone to pick up, explained the situation, and was assured that it would get resolved. Got to the shop today, and I'm locked out of my unit. Do yourself a favor, do NOT rent from GoStoreit. Customer service is non-existent.
My family currently has a unit at Heartland Storage in Lake Geneva, WI. Your site in LG is extremely unprofessional. Not only does no one answer the phone, the office hours are unreachable, and we are now unable to email the local office. The worst part is that our monthly unit rate went up $92, in two months with no prior knowledge. To which, we previously received notice via letters - when the monthly rate increased. There was no explanation of the price increase (we paid $429 in August, $402 in July, and $337 in May - fo... read more
Do not store your belongings here . The first day I arrived to get my storage unit which was supposed to be outside, the front desk lady was super confused and was trying to give me an inside unit. She of course just like the rest of us could not get ahold of anyone higher up. I sat in the office for about 45 mins before leaving to go store somewhere else. As soon as I arrived to the new place I was gonna rent from, the lady from the front desk at Heartland called back and said she was sorry for the confusion and to come bac... read more
Since this out of state company took over, a few years ago, my rent has increased over 100%, for a 5x8, closet-sized unit . They also believe in the liberty to arbitrarily charge my bank account these ever increasing amounts without authorization ; no updated lease, no correspondence or the courtesy of a customer service staple,, a phone call !! I am moving out. So,,, be prepared to pay $121.00+ for a closet size 5x8 unit extrapolated up from there. . Also prepare to listen to irritating marketing advertisements on hold, if... read more
Frequently asked questions about Heartland Storage - Lake Geneva
How is Heartland Storage - Lake Geneva rated?
Heartland Storage - Lake Geneva has a 4.2 star rating with 43 reviews.
When is Heartland Storage - Lake Geneva open?
Heartland Storage - Lake Geneva is closed now. It will open at 9:00 a.m.