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About this business

We are experts in early childhood hearing testing, adult hearing solutions, and balance and dizziness diagnosis and treatment. We have been repeatedly rated as a top hearing aid provider in the Everett-Seattle-Bellevue area. Physicians throughout Western Washington recommend us to their patients with hearing and balance issues. We promise to work closely with you to discover where you are having the most difficulty communicating. Then, we will collaborate with you to determine the best solution to increase your ability to he... read more

Location details

15906 Mill Creek Blvd., Suite 102, Mill Creek, WA, 98012, United States

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Mon8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Tue8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Wed8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Thu8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Fri8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
4.9138 reviews
BJ's profile image
3 months ago

I have damage in both ears that causes me to hear static distortion especially sounds like road noise and certain orchestra instruments like the cello. I also have started to have age related mild hearing loss in the higher frequency ranges. I am very grateful for Dr. Jackson's help. She was so patient listening to my issues and then clearly explained how different hearing aids can help with my conditions. She also did a wonderful job explaining how Medicare works to cover different hearing tests that are performed between a... read more

Vanessa Nicholson-Norris's profile image
Vanessa Nicholson-Norris 
3 months ago

Thank you. We are so happy to know that our audiology Dr Suzanne Jackson and her lovely staff remain at the Mill Creek office. Dr. Jackson’s colleague and former protege runs the Edmonds office. We are delighted ☺️💥! 

Asya Starosta's profile image
Asya Starosta 
4 months ago

Both my husband and I had hearing tests done for both the hearing loss and tinnitus. My test was very basic, no middle ear test (important for tinnitus), very hurried review, I did not have a chance to ask questions and fully understand. Absolutely no knowledge of tinnitus, I knew more by doing basic web research. Find another provider. 

Liz Riley's profile image
Liz Riley 
a year ago

I highly recommend the Hearing and Balance Lab. This is my second set of aids so I can honestly say I have had the best customer service. They helped me find the correct aids for my lifestyle and paired easily with my smartphone. I just went in today and the did a complete update on my software and put new hardware on. I can usually get an appointment within a week. Love my new aids!!! 

dzzl5 -'s profile image
dzzl5 - 
a year ago

I have always been greeted warmly by friendly staff, taken promptly and treated respectfully by their doctors. I have never felt rushed and was helped with questions answered and issues quickly resolved regarding my treatment. Their entire team is thorough and professional. 

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Frequently asked questions about HearUSA

How is HearUSA rated?

HearUSA has a 4.9 star rating with 138 reviews. 

When is HearUSA open?

HearUSA is open now. It will close at 5:00 p.m.