This profile has been claimed by the business owner or representative.
HearUSA
- Audiologist
- Riverside, CA
About this business
At HearUSA Riverside, our focus is to change lives through Simply Excellent Hearing Care. We empower you to put your hearing health first by simplifying the hearing care process to find the best solution for your needs so you can live life to the fullest. We are pleased to offer you a full range of hearing health professional services, including hearing evaluations, hearing evaluations, hearing aid screenings, hearing aids, tinnitus, preventive care advice and accessories. Come in today to experience what makes HearUSA River... read more
Location details
3832 La Sierra Avenue, Riverside, CA, 92505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am changing my review to 5 stars. I went in for another appointment. Caitlin was wonderful - Professional, helpful and she listened to me with patience and understanding. I would very much recommend this agency to take care of your hearing needs.
The audiologist was great - but the front desk persons were horrible and bad customer service. I called the office 3 times and left voicemail each time asking for a call back and no response for 5 days and I even called the 855 number and they couldn't connect with this office either. If this is how they treat a new client then I can't imagine what poor customer service I would have received in the future. I ended up returning my hearing aids
Edit to 5 Star review: one of my hearing aids stopped working and my husband took them into the shop on La Sierra the next morning and your excellent staff, quickly fixed the issue (ear wax buildup) and recommended that we come in every couple of months to have the units serviced. Always there for me when I need you.
Caitlin was amazing! She is very knowledgeable and helpful. When you leave the office, you are all set up and ready to go. I appreciated her and her assistance.
I’ve been very happy with your service in the past. With being able to make appointments, the people at the front desk, the audiologist & the people helping us setting up our new hearing aids. Unfortunately I’m very displeased with the fact I can’t even make an appointment in order to use your services. You’ve come recommended from Kaiser and I’m about to let them know how unhappy I am with your service. Today is the 3rd day in not being able to make an appointment. Hope to hear from someone soon.
Frequently asked questions about HearUSA
How is HearUSA rated?
HearUSA has a 4.9 star rating with 169 reviews.
When is HearUSA open?
HearUSA is closed now. It will open at 8:30 a.m.