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About this business

At HearUSA Upper West Side, our focus is to change lives through Simply Excellent Hearing Care. We empower you to put your hearing health first by simplifying the hearing care process to find the best solution for your needs so you can live life to the fullest. We are pleased to offer you a full range of hearing health professional services, including hearing evaluations, hearing evaluations, hearing aid screenings, hearing aids, tinnitus, preventive care advice and accessories. Come in today to experience what makes HearUSA... read more

Location details

2825 Broadway, New York, NY, 10025, United States

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Mon8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Tue8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Wed8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Thu8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Fri8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
4.965 reviews
Gail Persky's profile image
Gail Persky 
a year ago

I went to this office after having had a bad experiences at a different HearUSA location at 1776 Broadway. After reading many reviews I decided to take a chance with HearUSA again. This decision paid off. Derek Petti, the audiologist I saw, is excellent. He is highly professional and able to explain things clearly and cogently. He took the time to share both his medical knowledge and familiarity with the technology in a way that informed and empowered me. I am delighted with the results and recommend him highly. 

Maria Nadel's profile image
Maria Nadel 
a year ago

Everything went well. Dr. Mazzella was excellent. In addition to her being very professional, knowledgeable and well-prepared, she was very reassuring. My husband was very comfortable. The administrative assistant, Joy, was also great. 

Rodney Freeze's profile image
Rodney Freeze 
a year ago

A surprisingly high quality of service! They have truly thought through what a person who possibly needs hearing aids is going through, what they need to know, and what the process looks like from beginning to end. They have even fine-tuned the process of helping you to know what assistance you can get to lower the price and make it seem more affordable! 

Eddie Caballero's profile image
Eddie Caballero 
8 months ago

It took about a month to replace my 96 yr old Moms earpiece. When we received it. It worked for 1 day and went dead. We need to wait another month to fix or replace. They don't answer the phone!!!!! 

John Rodriguez's profile image
John Rodriguez 
a year ago

Very professional. Knows exactly how to explain complicated concepts simply and thoroughly. Also very very knowledgeable on all things ear, hearing and hearing device related. I can't imagine anything would have made this visit a better experience. It was both thorough, and fast??? I will be recommending all of my family and friends with hearing difficulty to Dr Derek Petti. 

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Frequently asked questions about HearUSA

How is HearUSA rated?

HearUSA has a 4.9 star rating with 65 reviews. 

When is HearUSA open?

HearUSA is closed now. It will open on Monday at 8:30 a.m.