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HearUSA
- Audiologist
- The Villages, FL
About this business
Location details
3618 Kiessel Road, The Villages, FL, 32163, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Audiologist Diana Holland and receptionist Kimberly, at the 165th Mulberry Lane store in the villages, is the best team possible for finding you the right hearing aids. The hearing test is most complete where one ear might hear better than the other and the new aids will be in tune with those separate values. Added to that, is the lack of pushing you into a sale, where counter to that is their practice along with a 30-day trial. Your best interest in hearing will take place here and you'll be happy stopped in. John Failla ... read more
Business response:
Hi, John. We appreciate the rating, and are glad we could provide you with a positive experience!
The audiologist was pleasant, but the staff has poor customer service skills. Care plus benefit is $1,000 each ear. Too much. If you don't need the money I would not go there.
Business response:
Hi, Robert. Please call 855-501-1862.and give us a chance to do better!
The prices are double the price you can get at Sams or Cosco. My insurance company says it will give me money for hearing aids. 1,500 dollars. The prices WITH the discount are about me needing to come up with 3,700 dollars. Costco charges around 2,000 for hearing aids with just as many bands, and has a better maintenance plan. If you ask me it's a waste your time.
Business response:
Thank you for providing your feedback and informing us on this issue, Joe. We set high standards for how we interact with our customers and are truly sorry to hear that your experience was disappointing. Please reach out to us by calling (855) 501-1862 and we'll be happy to help solve the issue.
Frequently asked questions about HearUSA
How is HearUSA rated?
HearUSA has a 4.8 star rating with 167 reviews.
When is HearUSA open?
HearUSA is closed now. It will open at 8:30 a.m.