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6789 Ridge Road, Suite 202, Parma, OH, 44129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was a bit surprised that their receptionist stated that (1) they were booked through ,October and (2) that the office did not have the tools to remove a silicone tip that lodged in my ear after replacing the wax filter. Apparently I didn't have it properly secured back on the post, and it came loose as I was removing the aid. As a result, I had to visit my local urgent care center and incur a $25 co-payment to have it removed. All of my previous visits were flawless. I find it surprising that this tool is not in their offi... read more
Business response:
Thank you for providing your feedback and informing us on this issue, Penny. We set high standards for how we interact with our customers and are truly sorry to hear that your experience was disappointing. Please reach out to us by calling (855) 501-1862 and we'll be happy to help solve the issue.
HearUSA has a 4.8 star rating with 173 reviews.
HearUSA is open now. It will close at 5:00 p.m.