HearUSA

Diane Lewis 

on Google

3 weeks ago

I had an emergency situation with my hearing aid so I stopped in to the Maplewood location to get help. The man there was so nasty to me because I didn't have an appointment. There was no one in there but he wouldn't take a minute to help me. DO NOT go to that location. This is the second time I have been treated like that by him. However I then went to the location in Roseville. This gal was super nice. I didn't need an appointment and she fixed my issue within 5 minutes. What a difference in customer service! 

Mike Hadel 

on Google

4 months ago

Bought my hearing aids in January of 2021. Rechargeable batteries finally died and I made at least 4 calls on 4 different days and left a message during business hours to be called back. Took a chance and stopped in on the morning of July 25th 2023 to be treated rudely by the person behind the desk. First words were we do not take walk in appointments before I even said anything. How does one make an appointment when no one bothers to check the phone messages??Told her what I needed, and by her attitude felt that I was bothe... read more

Karen Schnarr 

on Google

4 months ago

Dr. Tara Brink does a great job. I love my new hearing aids. UCARE affliation is the best. I feel confident with the phone application and knowing Tru hearing is supporting me also. UPDATE Trying to get another appointment for my year follow up. No answer from anyone! Trying several ways. Left messages...sent texts. Emails...nothing! 

Peggy McCarthy 

on Google

2 years ago

My appointment was short because I was 30 minutes late due to transportation problems, but I did have a complete hearing exam. I was not able to spend enough time after the exam with the audiologist, however, she gave me adequate information to determine my hearing needs. So she did the best she could with the limited time. I did appreciate being able to have my test and get information even though I was late, as it took me two hours to get there. The receptionist, however, was not friendly, rather cold. She did not smile... read more

Robert Galkiewicz 

on Google

a year ago

I have enjoyed wonderful care and testing at the Roseville HearLife office for many years. From scheduling to simple cleaning to small repairs to testing to purchasing new aids, I have come to expect that I get friendly, rapid, and professional expertise.