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HearUSA

4.9

Audiologist
Overland Park, KS

About this business

HealthcareAudiologist

Location details

7327 West 97th Street, Overland Park, KS, 66212, United States

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Weekday	Schedule	Status
Mon	8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Tue	8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Wed	9:00 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Thu	8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Fri	8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.9216 reviews

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Dee Dee L.

3 years ago

April is amazing. She doesn’t give up. She works with you until your hearing is perfect and your hearing aids comfortable. I love her calm and persistent attitude. It’s a pleasurable experience. I know she’s going to make certain you stay on track and are happy. I feel lucky to be her client. And Nicole and Mandy are so pleasant too and efficient too. GREAT OFFICE!!!

Business response:

Hi, Dee Dee. Thank you so much for rating your experience with us so highly!

Dana H.

2 months ago

I recently took my mom to this location, where I witnessed firsthand the unprofessional behavior from April. She spoke in a loud, irritated tone and placed blame on my mom for issues with her hearing aids. She was disrespectful during the whole visit, which my mom has encountered before. It’s deeply upsetting how my 83 year old mom was treated. I would not recommend April for your provider. According to her bio, she claims to have a passion for patient care. If this is her version of that, it’s very concerning.

Business response:

Thank you for providing your feedback and informing us on this issue, Dana. We set high standards for how we interact with our customers and are truly sorry to hear that your experience was disappointing. Please reach out to us by calling (855) 501-1862 and we'll be happy to help solve the issue.